Resolution Specialist, DC Seller Disputes - Chino
2 days ago
Job summary
Evaluates and resolves seller disputes with a focus on accuracy and fairness.
Prioritizes solutions that support seller success while maintaining compliance with company policies.
Documents dispute outcomes with clear concise and fact-based written reports.
Maintains a professional tone in all written communications to ensure clarity and respect.
Responsibilities
- Evaluates and resolves seller disputes;
- Identifies and analyzes patterns of fraud and risk in dispute cases;
- Provides sellers with advice and best practices to prevent future disputes
Job description
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