- Resolve enrollment, eligibility and billing issues and inquiries timely and accurately from members, employer groups and third party administrators by phone, email and written correspondence by:
- Researching and collaborating with other units or departments to find a solution
- Accurately updating member records
- Contacting external partners who provide services for/to HMSA's members
- Providing member or group education on enrollment, billing (bill resentment) and bill
payment
- Support unit in performing enrollment and billing reconciliations activities for purpose of identifying discrepancies and initiating accurate and timely correction/resolution of internal as well as external processing systems.
- Support unit in daily enrollment functions to include processing of enrollments, disenrollment's and maintenance for members.
- Perform quality assurance audits of customer inquiries and member updates within constrained timeframes. Based on patterns or risk assessment, recommend improvement opportunities to provide processing efficiency and increase customer satisfaction. These can include but are not limited to identifying processing or servicing issues that can be addressed by a system or a workflow solution
- Training and Development
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
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Account Servicing Advocate I
1 week ago
Hawaii Medical Service Association Honolulu, United StatesJob Summary · Pay Range: $41,690 - $61,212 · Note: Individuals typically begin between the minimum to middle of the pay range · To provide Best Customer Experience, Most Affordable Care, and Best Quality Care, by resolving enrollment, eligibility and billing issues and inquirie ...
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Shelter Services Advocate
1 week ago
Child and Family Service 'Ewa Beach, United States Part timeJob Description · Job DescriptionEstablished in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children. CFS has been a fierce advocate for children and families in the midst of s ...
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Take Out
8 hours ago
California Pizza Kitchen Honolulu, United StatesAt California Pizza Kitchen, R.O.C.K.S is our philosophy for a culture that rocks · For over 35 years we've built a culture of Respect, amazing Opportunities, open Communication, acts of Kindness, and epic Service. · Are you ready to join our team and start your #ROCKSolid career ...
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Prep Cook
8 hours ago
California Pizza Kitchen Aiea, United StatesAt California Pizza Kitchen, R.O.C.K.S is our philosophy for a culture that rocks · For over 35 years we've built a culture of Respect, amazing Opportunities, open Communication, acts of Kindness, and epic Service. · Are you ready to join our team and start your #ROCKSolid career ...
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Commercial Banking Officer
1 week ago
Central Pacific Bank Honolulu, United StatesThe Commercial Banking Officer provides exceptional service to grow our business. They advocate our mission and are committed to creating value for our customers, employees, community and shareholders. They demonstrate the cohesive behaviors explaine Officer, Banking, Commercial, ...
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Travel Nurse RN
2 hours ago
Host Healthcare Honolulu, HI, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Operating Room in Honolulu, HI. · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and e ...
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RN Health Coordinator
1 week ago
UnitedHealth Group Honolulu, United States**$5,000 Sign-on Bonus for External Candidates** · At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the ...
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Associate General Counsel
1 week ago
Hawaiian Electric Company Honolulu, United StatesWe recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. · Our employees are committed to the company's foundation ...
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Senior Associate General Counsel
1 week ago
Hawaiian Electric Company Honolulu, United StatesWe recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. · Our employees are committed to the company's foundation ...
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psych/mh aprns
1 week ago
Health Advocates Network Honolulu, HI, United StatesStaff Today is currently seeking **Psych/MH APRNs** to work at a facility in **Hawaii** ( **Oahu** ). The work locations include but are not limited to: Honolulu, Wailuku, Lihue, and Hilo. These are registry positions with our company. · **Pay Rate:** $71 / hour · **Schedule deta ...
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psych/mh aprns
1 week ago
Health Advocates Network Honolulu, HI, United StatesStaff Today is currently seeking **Psych/MH APRNs** to work at a facility in **Hawaii** ( **Hawaii** ). The work locations include but are not limited to: Honolulu, Wailuku, Lihue, and Hilo. These are registry positions with our company. · **Pay Rate:** $71 / hour · **Schedule de ...
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Psych/MH APRNs
1 week ago
Health Advocates Network Honolulu, United StatesStaff Today is currently seeking **Psych/MH APRNs** to work at a facility in **Hawaii** ( **Kauai** ). The work locations include but are not limited to: Honolulu, Wailuku, Lihue, and Hilo. These are registry positions with our company. · **Pay Rate:** $71 / hour · **Schedule det ...
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Psych/MH APRNs
1 week ago
Health Advocates Network Honolulu, United StatesStaff Today is currently seeking **Psych/MH APRNs** to work at a facility in **Hawaii** ( **Maui** ). The work locations include but are not limited to: Honolulu, Wailuku, Lihue, and Hilo. These are registry positions with our company. · **Pay Rate:** $71 / hour · **Schedule deta ...
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Clinical Navigator, Oncology
1 week ago
Queen's Health System Honolulu, United States Full timeRESPONSIBILITIES · I. JOB SUMMARY/RESPONSIBILITIES: · - Responsible for the coordination of patient care throughout the continuum in collaboration with all healthcare providers and the multidisciplinary care team to provide seamless process for oncology patients. · - Serves as an ...
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neonatal nurse practitioner
5 days ago
Kaiser Permanente Honolulu, HI , USA, United States Full timeSign On Bonus and Relocation Assistance Eligible · Job Summary: · Provides direct patient care including assessment, diagnosis, treatment and technical procedures to a group of normal-to-high risk infants. Manages neonatal caseload with physician consultation and collaboration. ...
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Clinical Navigator
1 week ago
Queen's Health System Honolulu, United States Full timeRESPONSIBILITIES · I. JOB SUMMARY/RESPONSIBILITIES: · - Responsible for the coordination of patient care throughout the continuum, in collaboration with healthcare providers and multidisciplinary care team, to provide quality, comprehensive services for assigned area(s). · - Serv ...
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Seasonal: General Merchandise, Inbound
1 week ago
Target Honolulu, United StatesStarting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour · ALL ABOUT TARGET · Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here ) . · ALL ABOUT S ...
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Advanced Practice Provider
1 week ago
Queen's Health System Honolulu, United StatesRESPONSIBILITIES · I. JOB SUMMARY/RESPONSIBILITIES: · - An Advanced Practice Provider (APP) is a medical provider who treats, diagnoses, prescribes, and/or performs or assists in surgical procedures. APPs are licensed healthcare professionals, credentialed and privileged through ...
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Occupational Therapist
2 weeks ago
Sigma Honolulu, United StatesOccupational Therapist - Honolulu, HI - 13 Weeks Contract · Sigma Healthcare team is looking for an Occupational Theraist to work onsite our client's facility in Honolulu, HI. · Shift: Monday - Friday, Days. · Summary:Provide Occupational Therapy and related services for pati ...
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ppbs specialist
1 week ago
SAIC Honolulu, HI, United States**Description** · We are seeking **PPBS Specialists** at all levels of experience (Junior thru Senior and SME) to support the United States Army Pacific Command (USARPAC) Task Order (TO). We are currently assembling our team of experienced professionals with a broad range of inte ...