Credentialed Trainer Ii - Beaumont - Christus Health

    Christus Health
    Christus Health Beaumont

    1 day ago

    Description


    Submit your CV and any additional required information after you have read this description by clicking on the application button.


    Summary:
    The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s).

    The Credentialed Trainer works with the Principal Trainers, Analysts, Informaticists, Health System leaders and Education to assure end users can use the system.

    They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.

    Responsibilities:
    Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
    Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
    Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support
    Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean
    Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
    Provide onsite end user support through rounding, attending associate fairs and other support activities;
    proactively seek out support needs and provide innovative ideas
    Work with the provisioning team to assure associates have completed the appropriate training before access is granted
    Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)
    Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides
    Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
    Complete job shadows, deliver training, support, and build confidence for end users
    Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers
    Ability to test and troubleshoot the Training and build environment
    Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards
    Require minimal instruction on day-to-day work
    Make decisions regarding own work on primarily routine cases
    Models/mentors and trains team members within their own training team
    Works under minimal supervision, uses independent judgment requiring analysis of variable factors
    Collaborates with senior team members to develop/validate methods and teaching techniques
    Solves or escalates operational problems to senior team members and management
    Strong organizational and communication skills
    Other duties as assigned

    Requirements:
    Education/Skills
    High School diploma required;
    Associate degree preferred
    Preferred experience with adult learners, in-person, and virtual training
    Experience
    Two + years of experience with education, EPIC end user, or related field required. Healthcare industry education preferred
    Previous experience as a Credentialed xhmxlyz Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred
    Experience in instructional design, training, using Epic system preferred
    Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
    Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word
    Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required
    Experience with any industry LMS (Learning Management System) is preferred
    Proven track-record of successfully delivering projects on time and within budget
    Licenses, Registrations, or Certifications
    Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager)
    Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)

    Work Schedule:
    8AM - 5PM Monday-Friday

    Work Type:
    Full Time
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