Technical Support Analyst I - El Paso, TX

Only for registered members El Paso, TX , United States

1 month ago

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Job summary

The Technical Support Analyst will be responsible for providing support to a wide variety of customer types and situations. Progressive levels of responsibility within the role will necessitate a more proactive approach to preventing future issues and fostering customer education.

Responsibilities

  • Respond to customer inquiries via phone or email.
  • Document and track customer issues using a ticketing system.
  • Provide basic troubleshooting and problem-solving for common technical issues.

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