Operations & Customer Experience Assistant (Part-Time) - Los Angeles, CA

Only for registered members Los Angeles, CA , United States

4 weeks ago

Default job background
Part time

Job summary

SugarFur is a fast-growing, Los-Angeles-based festival fashion brand specializing in premium faux-fur LED coats, vests, and accessories. We're looking for a reliable, organized, and warm-hearted team member to help support daily operations and customer experience.


Responsibilities

  • Respond to customer emails and DMs with a warm, on-brand voice
  • Provide order updates shipping timelines sizing help
  • Handle refunds exchanges cancellations with empathy
  • Keep customers informed during pre-orders delays

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