Reservations Agent - Knoxville
1 month ago

Job summary
We are seeking a motivated and customer-focused Call Center Agents/ Customer Service Representatives/ Travel Agent to join our team in the exciting world of travel accommodations.In this role, you will assist customers with booking travel accommodations and resolving inquires while providing friendly, professional, and effective service via phone email and chat.
- Handle inbound outbound customer calls related to travel bookings itinerary changes cancellations general inquiries.
- Provide exceptional customer service by actively listening empathizing and resolving issues efficiently.
Job description
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