Client Support Analyst - Franklin

Only for registered members Franklin, United States

4 weeks ago

Default job background
$63,964 - $110,872 (USD)

Job summary

We are seeking a Client Support Analyst to manage complex product issues and escalations. As a Client Support Analyst, you will troubleshoot complex product and technical issues to determine severity and scope.

Responsibilities

  • Troubleshoot complex product and technical issues to determine severity and scope.
  • Manage issues and questions escalated from Customer Support, Account Management, and Implementation teams.

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