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    Cage Operations Shift Manager - Lincoln, United States - Bally's Corporation

    Bally's Corporation
    Bally's Corporation Lincoln, United States

    1 week ago

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    Description

    Qualifications:

    • Must have three years of Supervisory and coin/currency handling experience.
    • Must have decision-making capabilities and experience in directing others.
    • Must be extremely numbers oriented and have typing and adding machine skills.
    • Must be computer literate.
    • Must be able to communicate with the public in a clear friendly manner.
    • Must be able to read, write, speak and understand English.
    • Must be able to work various shifts and flexible hours.

    License Requirements:

    Must be able to obtain a license by R.I. Department of Business Regulation

    Essential Job Functions:

    • Supervise Cage personnel in all areas.
    • Conduct training of Policies and Procedures as well as basic machinery, i.e. currency counters, adding machines, and computers.
    • Handle employee and customer related problems with composure and professionalism at all times.
    • Assists Cage Manager with the daily operation including training, counseling and supervision of personnel.
    • Maintain adequate staffing levels in the Cage department through scheduling and by monitoring customer volume.
    • Review departmental reports addressing potential conflicts and/or misinformation.
    • Ensure a maximum level of companywide service and satisfaction is achieved and maintained at all times.
    • Held accountable for the accuracy and thoroughness of departmental records and reports.
    • Bring employee concerns and/or problems and unusual activities to the attention of the Cage Manager
    • Perform other duties as assigned.

    Physical/Mental Requirements:

    • Frequently walking and standing.
    • Constant mental alertness to work in fast-paced environment.

    Working Conditions:

    • Exposed to smoke, bright lights and noise.
    • Operations of various machines.
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