Enablement Operations Manager - San Francisco

Only for registered members San Francisco, United States

4 days ago

Default job background
$180,000 - $230,000 (USD)

Job summary

Decagon is pioneering the world of customer support AI – and we’re looking for our first CX Enablement Lead to build the foundation for how our forward-deployed teams grow, operate, and deliver AI agents at scale.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.


This role will sit within the Strategy & Ops team in the Agent PM & Post-Sales org,


and play a central part in designing the operating systems that set us up for growth and operational excellence as we scale our org across offices,

  • teamlets (Agent Success,
  • Implementations),
and international markets.


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