IT Mobile/Desktop Support Technician - North Canton
2 hours ago
Job description
TSG Resources, Inc. | North Canton, OHJob Overview
The IT Mobile/Desktop Support Technician role supports and maintains technology, equipment, and IT assets. This includes installing, configuring,
diagnosing, repairing, and upgrading all mobile; laptop; and desktop hardware and equipment while ensuring its optimal performance.
Technicians also troubleshoot problem areas in a timely and accurate fashion as well as provide end user training and assistance where required.
Description Of Duties
Serve as the first point of contact for technology issues with hardware, software, network, web and mobile device related issues and requests.
Provide training and support to end users and staff on computer operation and other issues.
Install, image, configure, test, maintain, monitor, and troubleshoot end user workstation hardware; networked peripheral devices; printers; mobile devices; and networking hardware products.
Install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software.Automate basic tasks. Improve existing workflows.
Manage ticketing system workload and respond regarding mobile, desktop, and other hardware related problems.
Maintain an inventory of all monitors, keyboards, hard drives, printers, scanners, and other peripheral equipment.
If necessary, work with third-party support and PC equipment vendors.
Performing other duties as assigned.
Minimum Qualifications:
Relevant experience in a similar technical role.
Extensive knowledge of MS desktop operating systems and MS Office applications.
Experience troubleshooting computer hardware and software systems.
Excellent customer service skills. Strong written and verbal communication skills.
Time management and problem-solving skills.
Must have the ability to effectively communicate technical issues both internally and externally.
Ability to work in fast paced team environment.
Ability to lift standard computer equipment.
Ability to work on-site in North Canton, Ohio
Preferred Qualifications:
Relevant IT certifications are a plus. (CompTIA A+/Network+; Microsoft MCSA/MCSE or Azure Role-Based Certifications).
Bachelor's degree in computer science or related field is also a plus.
3-4 years of experience in a similar role.
About The Schroer Group
The Schroer Group is the parent organization of five family-owned, outcome-based companies, including Altercare Integrated Health Services, Absolute Health Services, Avalon Foodservice, Leverage Purchasing Group and Valor Health Plan.
We are committed to delivering quality care to our patients and residents through skilled nursing, assisted living, outpatient rehabilitation, pharmacy, food distribution, group purchasing and Institutional Special Needs Insurance.
The Schroer Group has been recognized by NorthCoast 99 for 18 years as one of the best places to work in Northeast Ohio.
TSG Resources provides IT technical services for the Schroer Group family of companies.Department
MIS
Direct Report
IT Manager
Compensation
$19 - $28 an hour
Job Type
Full time; Onsite.
Monday – Friday, 8am – 5pm
North Canton, Ohio location.
Benefits
TSG offers competitive compensation and a wide range of employee benefits, including paid vacation accruals, health insurance, dental, vision, 401(k) with company match, and life insurance.
PTO Policy:
All full-time employees are eligible for paid time off after 90 days with the company; we offer 3 weeks PTO per year subject to accrual.
Health Insurance:
We offer several health plan options for employees and their eligible dependents. We have an employee wellness program and we also offer an HSA option.
Dental Insurance:
We offer high and low dental plan options. The high plan includes orthodontic coverage.
Voluntary Insurance Coverage:
We offer voluntary Critical Illness Insurance, Hospital Indemnity Insurance, Group Accident Insurance, Life and AD&D Insurance, Disability Insurance, and other benefits.
401(k) Profit Sharing Plan
TSG offers eligible employees a contribution match. We offer Traditional and Roth 401k options.
#INDNA2020
Similar jobs
A Desktop Support Technician is needed to provide on-site technical assistance to end users, · supporting hardware, software, and basic network issues.This role handles Level 1–2 support tasks, · ensures timely ticket resolution, · and contributes to a stable and productive end-u ...
5 days ago
Caregivers will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. · As a Computer Support Technician II, you will provide computer suppor ...
1 week ago
Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. · ...
3 weeks ago
Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. · ...
3 weeks ago
Support Technician, Operating Room, Northside Hospital Cherokee
Only for registered members
Northside Hospital is award-winning and state-of-the-art. Constantly expanding the quality and reach of our care creates opportunity for healthcare professionals. · ...
1 month ago
IT technician to join our team and provide technical support to our customers. · ...
1 month ago
The Level 2 Desktop Support Technician provides advanced technical support to end users by troubleshooting complex hardware software and network issues. · 1–4 years of IT support or desktop support experience. · ...
3 weeks ago
We are looking for a dependable IT Support Technician who's hungry to learn and not afraid to jump in. · Fixin printers computers scanners and other everyday tech · Setting up new workstations equipment · Troubleshootin hardware software connectivity issues · ...
1 month ago
We are looking for a dependable and hands-on IT Support Technician who is hungry to learn and not afraid to jump in. · ...
1 month ago
Do you like computers, fixing things, and figuring stuff out? Are you the kind of person who looks at a broken printer or workstation and thinks, I can get this working ? · ...
1 month ago
We are looking for an IT support technician who is hungry to learn and not afraid to jump in. · Fixing printers, computers, scanners and other everyday tech, · Troubleshooting hardware software and connectivity issues, · Helping employees get back to work quickly when tech breaks ...
2 weeks ago
Job summaryDeliver first level support for all IT related matters including desktops laptops printers software applications and peripherals Deliver first level support for all IT related matters including desktops laptops printers software applications and peripherals · ,Respons ...
6 days ago
We are seeking a proactive and resourceful IT Support Specialist to join our dynamic team. In this role, you will play a crucial part in ensuring seamless operations across our internal departments and remote plant locations. · ...
3 weeks ago
The Service/Support Technician provides technical support and contracted services to Summit's existing customers ensuring Summit-installed AVL systems operate reliably and effectively. · ...
1 week ago
Lorem ipsum dolor sit amet, · consectetur adipiscing elit. · Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. · Lorem ipsum dolor sit amet. · ...
1 week ago
Join our innovative team in Navarre where you'll be a key player supporting high-output packaging and press operations. · Candidate should have experience in packaging printing or press/converting environments. · Candidate must be comfortable reading a tape measure and applying s ...
1 week ago
· This internship position involves supporting the I/T team at S.A. Comunale by maintaining hardware, installing software on personal computers and Local Area Networks (LAN), performing moves, adds, and changes as necessary. · High School Diploma or GED required. · Pursuing an A ...
1 month ago
S.A. Comunale is seeking an Intern to support the I/T team. · ...
1 month ago
Inpatient Phlebotomist position at University Hospitals Portage Medical Center in Ravenna, OH. · ...
1 month ago
Registered Behavioral Technician- Specialized Youth Support
Only for registered members
Beautiful Minds Group is seeking dedicated Registered Behavioral Technicians (RBTs) with experience supporting youth and adolescents who have developmental disabilities, mental health challenges, or behavioral needs. · ...
1 week ago