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    Patient Services Coordinator/UKHC - Lexington, United States - University of Kentucky

    University of Kentucky
    University of Kentucky Lexington, United States

    3 weeks ago

    Default job background
    Description
    Working Title

    Patient Services Coordinator/UKHC - Gill Heart Institute
    Department Name
    Department Name


    H3130:
    Gill Heart Institute

    Work Location
    Work Location

    Lexington, KY
    Grade Level

    07
    Salary Range
    Salary Range

    $ /hour
    Type of Position
    Type of Position

    Staff
    Position Time Status
    Position Time Status

    Full-Time
    Required Education
    HS

    Click here for more information about equivalencies:
    Required License/Registration/Certification
    None
    Physical Requirements

    This position requires regularly lifting, pushing, and/or pulling objects up to 50 lbs; standing or walking with objects up to 25 lbs; regularly sitting at a computer workstation for extended periods of time; and performing tasks with repetitive motion (such as typing).

    Shift
    Job Summary

    This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

    The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills.

    Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.


    IEBC
    – Internal Employee Being Considered.
    Skills / Knowledge / Abilities
    Does this position have supervisory responsibilities?
    Does this position have supervisory responsibilities?

    No
    Preferred Education/Experience
    Prefer at least 6 months of customer service, medical office, or care coordination experience.
    Deadline to Apply
    Deadline to Apply

    05/27/2024
    University Community of Inclusion

    The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

    We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

    We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

    In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


    As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


    Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

    These screenings may include a national background check and/or drug screen.
    Posting Specific Questions

    Required fields are indicated with an asterisk (*).

    • How many years of paid work experience do you have working in a medical office or clinic?
    None
    More than 0, through 1 year
    More than 1 year, through 3 years
    More than 3 years, through 5 years
    More than 5 years


    • Describe an incident where you were involved in dealing with an irate customer or co-worker. How did you handle the situation? (Open Ended Question)
    • Briefly describe your professional experience working in an office setting. (Open Ended Question)
    • University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience. (Open Ended Question)
    • University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
    Yes
    No


    • Where did you first see this position advertised other than on UK's online employment system?
    (Diverse Issues in Higher Education)
    (Higher Education Recruitment Consortium)

    Institute for Diversity in Health Management
    A Colleague, Friend and/or Family Member
    None of the Above

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