- Provide trauma-informed, culturally aligned, and person-centered peer counseling services for individuals living with chronic behavioral health conditions
- Work collaboratively as part of a multi-disciplinary team to perform consistent outreach to clients
- Utilize community resources to provide effective linkage and follow-up care
- Assess client needs and provide support using wellness & recovery model, trauma informed principles, harm-reduction, and de-escalation techniques
- Excellent communication skills and ability to work in multi-disciplinary teams
- Utilize safety-training protocols and practice safe outreach practices
- Document in Electronic Health Record and use HIPAA-protected communication software
- Work on team de-briefing procedures and self-care protocols
- Travel with clients and maintain regular attendance
- Demonstrate resilience, emotional regulation, and self-care
- Maintain administrative and service documentation
- Establish clear and cooperative communication with staff, clients, and partner agencies
- Represent the organization at stakeholder meetings and provide feedback
- Participate in various meetings and staff development activities
- Perform assigned duties
- High School Diploma required, Associate of Arts (AA) degree preferred
- 2-3 years of direct personal experience with behavioral health system or drug treatment services
- Completion of addiction or drug counseling certificate program or equivalent education
- Knowledge of wellness and recovery model, harm reduction, crisis intervention, etc.
- Ability to travel within San Francisco
- Physically able to walk/stand and lift/carry items
- Experience in outreach to at-risk populations preferred
- Experience with mental health conditions and substance misuse
- Strong communication and organization skills
- Knowledge of service delivery documentation and HIPAA standards
- Commitment to mission of providing mental health services
- Interpersonal skills and ability to work with diverse staff
- Ability to provide services in threshold languages preferred
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Peer Counselor - San Francisco, United States - RAMS
Description
Job Description:
Minimum Qualifications:
Preferred Qualifications:
About the Company:
BEST Neighborhoods is a collaboration providing street-based behavioral health care in San Francisco. The program aims to improve the health and quality of life of individuals experiencing homelessness and mental health conditions by offering carefully crafted care plans and support.
The Peer Counselor's role within BEST Neighborhoods is crucial for building rapport and providing compassionate care to vulnerable members of the San Francisco community.
