- Receives, evaluates and prioritizes calls from citizens reporting emergencies or problems.
- Communicates with caller until information is fully understood.
- Calms and counsels distraught and irate callers in emergency situations.
- Efficiently informs Sheriff's personnel, and/or responding entities of the nature and location of the problem.
- Dispatches appropriate units to emergency scenes.
- Communicates streets, address and locations to units in the field.
- Assists unit in determined best route as necessary.
- Maintains contact with officers.
- Responsible for accurate data entry in local, in-house, state and national criminal justice records systems.
- Knowledge of the 911 system, how to obtain caller location and decipher such data to usable information for field units.
- Knowledge of all security regulations as to use of and distribution of all information obtained via criminal justice terminals and equipment.
- Monitors and recalls immediate locations and assignments of public safety personnel.
- Sends and receives messages via criminal justice computer system.
- Responsible for the security and confidentiality of criminal histories and other sensitive information received in the communication center.
- Maintains logs pertaining to calls for service, time and disposition of calls and field unit status.
- Conducts periodic checks of equipment to assure proper functioning.
- Keeps informed of County geography, street locations, patrol districts and other agency boundaries.
- Maintains reference materials and keep informed of basic laws, codes, ordinances, Sheriff's Office regulations, policies, procedures, organizational structure and functions.
- Accuracy, speed and efficiency in researching multiple systems and distribution of data/information to a multitude of requestors.
- Communicates and acts in a professional manner with the public, co-workers, and work contacts.
- Performs related work as required.
- Performs special assignments as requested.
- Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures.
- High School diploma /GED (General Education Degree).
- OR any equivalent combination of education, experience, and training may will be considered in meeting the minimum qualifications.
- Must pass drug screen post offer.
- Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position.
- Provide acceptable driving history at no cost to the County.
- Must demonstrate the ability to type a minimum of 30 words per minute (WPM).
- Must complete the Sheriff's Office eighteen (18) week telecommunications course.
- Possess a willingness to strive and obtain a Terminal Operator Certification within six (6) months of appointment.
- Must successfully complete National Incident Management System (NIMS) Incident Command levels 100 LE.b, 200.b and 700.a courses.
- Must obtain Train-the-Trainer certification within three (3) years of employment.
- All candidates will be required to successfully complete a thorough criminal background, fingerprint and health-related examination, with NO FELONY CONVICTIONS.
- May require successful completion of a psychological and polygraph examination.
- Filing methods, typing, telephone answering, and other office procedures.
- Correct punctuation, spelling, grammatical usage, reading skills and other communication skills.
- Mohave County Personnel Policies and Procedures, and Department Regulations.
- Map reading skills.
- Access to useable resources utilized in the performance of the job.
- Operating computer terminal and telephones as well as all office equipment including but not limited to copier, facsimile etc.
- Verbal, written and oral communication.
- Principles of customer service.
- Learn operations of radio console, 911 equipment including but not limited to mapping, GIS, GPS coordinate plotting and caller tracking, recording equipment, EAS radio, NAWAS Phone.
- Work with multiple computer terminals and monitors simultaneously, accurately, expeditious and efficient data entry into multiple systems
- Prioritize tasks/learn geography of Mohave County and surrounding counties.
- Hear multiple events simultaneously and take appropriate action immediately.
- Learn all radio codes and officer call signs.
- Comprehend CAD system and any other computer systems utilized within the communications center.
- Understand all aspects of response within the emergency response of Mohave County such as law enforcement, medical, fire and any state and federal response systems.
- Flexible in handling multiple tasks.
- Understand written and oral instructions.
- Maintain required records and reports.
- Think and act quickly in an appropriate manner during emergency situations and in accordance with prescribed departmental procedures.
- Deal courteously and effectively with the public over the telephone and/or in person.
- Analyze situations accurately and adopt an effective course of action.
- Comprehend operations instructions pertaining to specialized equipment.
- Maintain a good working relationship with coworkers, members of the department, other agencies and the general public.
- Speak clearly in a well-modulated voice in an acceptable speed.
- Exercise care in the use of supplies and equipment.
- Performs multiple functions simultaneously in a timely manner.
- Effectively and efficiently operate communications equipment.
- Prioritize incoming information in order of importance.
- Work independently with minimal supervision and have a vast knowledge of policies and procedures or have the ability to obtain the information through various resources within three (3) years of employment.
- Perform the essential functions of the job specifications with or without a reasonable accommodation.
- Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
- Continue to acquire supervisory skills through available resources.
- Yes
- No
- Never
- Frequently - at least once a week
- Rarely - once a month or less
- Never
- 1 - 5 times
- 6 or more times
-
Public Safety Dispatcher
2 weeks ago
Mohave County, AZ Kingman, United StatesMohave County Sheriff's Office is currently recruiting for a Public Safety Dispatcher. · Performs entry level work involved in simultaneously operating a multi-channel radio console, computer terminal, 911 mapping and multi-line telephone while maintaining a computer aided dispat ...
-
Public Safety Dispatcher
2 weeks ago
Mohave County, AZ Kingman, United StatesSalary : $36, $62,628.80 AnnuallyLocation : Kingman, AZJob Type: Full Time-ClassifiedJob Number: PS RegisterDepartment: Sheriff's OfficeDivision: Public Safety DispatchOpening Date: 03/22/2024Job SummaryMohave County Sheriff's Office is currently recruiting for a Public Safety Di ...
-
Part Time Public Safety Telecommunicator
4 weeks ago
City of Kingman Arizona Kingman, United States Part timeCITY OF KINGMANPART-TIME PUBLIC SAFETY TELECOMMUNICATORKINGMAN FIRE DEPARTMENT $ $24.93 / HOURLY (HIRE IN RANGE; DOQ MUST HAVE A MINIMUM OF ONE (1) YEAR OF EXPERIENCE AS A PUBLIC SAFETY TELECOMMUNICATOR OR DISPATCHER FOR THIS POSITION. Public Safety, Telecom, Part Time, Communica ...
-
CDL Truck Driver Roll Off
2 weeks ago
wm Kingman, United StatesAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. PAY: $21.00/Hour SCHEDULE: Monday-Frid ...
-
Class A Driver
3 weeks ago
Robar Enterprises Kingman, United StatesDuties/Responsibilities: Transport steel materials from one location to another using a flatbed truck. · Inspect the vehicle for mechanical issues and safety concerns. · Secure the load with straps, chains, and tarps to prevent damage during transit. · Deliver the cargo on tim ...
-
Unattended Retail CDL Driver
2 weeks ago
Swire Coca-Cola Kingman, United StatesWho is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and re ...
-
Warehouse Driver
3 weeks ago
Robar Enterprises Kingman, United StatesDuties/Responsibilities: Transport steel materials from one location to another using a flatbed truck. · Inspect the vehicle for mechanical issues and safety concerns. · Secure the load with straps, chains, and tarps to prevent damage during transit. · Deliver the cargo on tim ...
-
HVAC Customer Service Representative
4 weeks ago
One Hour Air Conditioning and Heating Kingman, United StatesOne Hour Air Conditioning and Heating Offers:Medical, Dental, Vision options as well as Company Paid for Life InsuranceIRA Match up to 3%A Culture that is different than anywhere you've ever workedFlexible working hoursLeadership Development ClassesGrowth Opportunities with a Fas ...
-
Public Safety Telecommunicator
2 weeks ago
City of Kingman AZ Kingman, United StatesSalary : $43, $51,854.40 AnnuallyLocation : City of Kingman, AZJob Type: Full TimeJob Number: 05/2024Department: Kingman Fire DepartmentOpening Date: 05/01/2024Closing Date: 6/30/2024 5:00 PM ArizonaJob SummaryCITY OF KINGMANPUBLIC SAFETY TELECOMMUNICATORKINGMAN FIRE DEPARTMENT$ ...
-
Public Safety Telecommunicator
2 weeks ago
City of Kingman AZ Kingman, United StatesSalary : $43, $51,854.40 Annually · Location : City of Kingman, AZ · Job Type: Full Time · Job Number: 05/2024 · Department: Kingman Fire Department · Opening Date: 05/01/2024 · Closing Date: 6/30/2024 5:00 PM Arizona · Job Summary · CITY OF KINGMAN · PUBLIC SAFETY TELECOM ...
-
CDL Truck Driver Roll Off
2 weeks ago
Waste Management , Inc. Golden Valley, United StatesAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · PAY: $21.00/Hour · SCHEDULE: Monda ...
-
emergency services dispatcher
4 days ago
City of Bullhead, AZ Bullhead City, United StatesSalary: $ $32.65 Hourly · Location : Bullhead City, AZ · Job Type: Full-time · Job Number: · Department: Public Safety · Division: Emergency Services · Opening Date: 05/31/2024 · Closing Date: 6/14/2024 5:00 PM Arizona · STATEMENT OF THE JOB · Receives and dispatches rou ...
-
Security Dispatcher $500 Signing
2 weeks ago
Golden Route Operations Laughlin, United StatesCity · Laughlin · State · NV · Shift · Swing · Type of Shift · Full Time · Department · Security · Security Dispatcher $500 Signing Bonus Aquarius (Laughlin, NV) · Description: · Summary:Responsible for the successful security surveillance review, communication, and deploym ...
-
Residential Truck Driver CDL B
4 days ago
Republic Services Bullhead City, United States> · > Residential Truck Driver CDL B · Residential Truck Driver CDL B · > Residential Truck Driver CDL B · Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republics collection companies, recycling centers, tra ...
-
Field Sales Representative
4 days ago
American Telephone and Telegraph Company Bullhead City, United StatesEnhance Your Experience Get a newer, better browser (it's free) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. · Enhance Your Experience Get a newer, better browser (it's free) Ready for an A different ...
-
Security Dispatcher $500 Signing
2 weeks ago
Golden Entertainment, Inc. Laughlin, United StatesSummary: Responsible for the successful security surveillance review, communication, and deployment of security officers as necessary to respond to calls for aid and/or other assistance, as dictated during the course of a normal shift. Reviews and records footage requests. Handle ...
-
transit bus operator
3 days ago
City of Bullhead, AZ Bullhead City, United States Part timeSalary: $16.97 Hourly · Location : Bullhead City, AZ · Job Type: Part-time · Job Number: · Department: Human Services · Division: Transit · Opening Date: 05/31/2024 · Closing Date: 6/14/2024 5:00 PM Arizona · STATEMENT OF THE JOB · Responsible for transporting passengers ...
-
emergency services dispatcher
6 days ago
City of Bullhead City Arizona Bullhead City, United StatesReceives and dispatches routine and emergency radio and telephone communications. Dispatches law enforcement, emergency medical, and other public safety personnel and equipment. Maintains field communications during incidents. NOTE: Employment is con Dispatcher, Dispatch, Emergen ...
-
Technical Support Employee
1 week ago
Golden Route Operations Laughlin, United StatesCity · Laughlin · State · NV · Shift · Day · Type of Shift · Full Time · Department · Facilities/Engineering · Technical Support Employee Aquarius (Laughlin, NV) · Description: · Summary: · Ensures that maintenance requests are properly received, logged, and communicated to the a ...
-
Security Officer $500 Signing
6 days ago
Golden Entertainment Laughlin, United States: · General Summary · Provides security/safety for our guests/employees and property assets, is able to assist in all emergency situations. Offers accurate and courteous service, along with the knowledge of casino responsibilities, investigates situations according to the compan ...
Public Safety Dispatcher - Kingman, United States - Mohave County, AZ
Description
Salary : $36, $62,628.80 AnnuallyLocation : Kingman, AZ
Job Type: Full Time-Classified
Job Number: PS Register
Department: Sheriff's Office
Division: Public Safety Dispatch
Opening Date: 03/22/2024
Job Summary
Mohave County Sheriff's Office is currently recruiting for a Public Safety Dispatcher.
Performs entry level work involved in simultaneously operating a multi-channel radio console, computer terminal, 911 mapping and multi-line telephone while maintaining a computer aided dispatch system, receives and transmits information and transmits messages and instructions to law enforcement response personnel within policy and procedural guidelines. In a learning and training capacity, an employee will assist and perform (as level of understanding and experience increases) in any or all of the examples of work performed by a Public Safety Dispatcher Senior.
REPORTS TO
On-the-job training is performed under immediate supervision of a higher level of authority; however, as skill and experience are gained in fulfilling routine duties, increasingly independent action and decisions in accordance with established policies and procedures may be authorized.
SUPERVISION EXERCISED
May oversee and assist newer employees with proper guidance and direction when necessary.
Essential Job Functions
Knowledge of:
Have you ever sold, produced, cultivated or transport marijuana or any other illegal drug?
Please select the option below which describes your marijuana use within the last 6 months.
Indicate your experimentation of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed to you by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony during your lifetime. (Does not include marijuana)
04
Select the option below which details your dangerous drug usage over your lifetime.
