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    Medical Front Desk Receptionist - San Antonio, United States - Peyton Resource Group (PRG)

    Peyton Resource Group (PRG)
    Peyton Resource Group (PRG) San Antonio, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Front Desk Specialist Overview:

    Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, assisting patients with scheduling appointments; collecting paperwork & payments.

    Front Desk Specialist Responsibilities and Duties:

    • Welcomes patients and visitors.
    • Keeps patient appointments on schedule by notifying provider of patient's arrival.
    • Reminds provider / team of service delays.
    • Maintains the reception area.
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    • Ensures patients fill out any insurance required form at time of check in.
    • Collects payment from patients.
    • Answers In-coming calls.
    • Schedules appointments.
    • Protects patients' rights by maintaining confidentiality of personal and financial information.
    • Maintains operations by following policies and procedures; reporting needed changes.
    • Contributes to team effort by accomplishing related results as needed.

    EDUCATION:

    Must have a High School Diploma or equivalency.

    EXPERIENCE:

    Must have at least one (1) year patient scheduling, administrative support, or related experience in a medical office.

    LICENSES/CERTIFICATIONS:

    N/A

    SKILLS:

    Must have the following skills and/or abilities:

    • Basic understanding of medical office practice procedures to include HIPAA/OSHA compliance.
    • Understanding of health plan benefits (deductibles, copays, coinsurance) and eligibility verification.
    • Excellent customer services skills to interact with patients in a positive, cooperative, and courteous manner.
    • Strong attention to details and ability to detect discrepancies within patient records, charge tickets, or other correspondence.
    • Strong computer and keyboard skills which includes MS Word and Excel, ten-key number pad or calculator by touch.
    • Working knowledge of operation and maintenance of credit and collection equipment.
    • Excellent interpersonal and communication skills (both written and oral) when working with patients or co-workers.
    Company DescriptionWho We Are:
    Peyton Resource Group (PRG) has a 20-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today.
    What We Do: We innovate. We understand. We collaborate. We move forward. We get IT done.

    How We Do It:
    We partner with world-class organizations that offer exciting career paths to their employees.
    We cultivate relationships with the best and brightest talent in the marketplace.
    We leverage technology in a way that is helping to redefine the staffing industry.
    Our Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.

    Company Description

    Who We Are:\r
    Peyton Resource Group (PRG) has a 20-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today.\r
    What We Do: We innovate. We understand. We collaborate. We move forward. We get IT done.\r
    \r
    How We Do It:\r
    We partner with world-class organizations that offer exciting career paths to their employees.\r
    We cultivate relationships with the best and brightest talent in the marketplace.\r
    We leverage technology in a way that is helping to redefine the staffing industry.\r
    Our Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.
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