Payroll Manager - Germany, United States - Alight

Description

Senior Payroll Specialist (Lead Specialist)

Germany, Remote work from home

Permanent

Our story

At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team. Because transformation takes a workforce. Learn more at .

THE ROLE

As the Senior Payroll Specialist you will be required to be a subject matter expert (SME) in all areas of payroll processing. You will be required to analyze and respond to complex issues that require comprehensive knowledge of payroll activities. As the SME, you will be expected to upskill and develop colleagues through training delivery and coaching to enable them to fulfill their role. In this role you will be responsible for supporting the Sales process including sharing current payroll practices, legislation requirements and other key information to support the Sales life cycle. The Senior Payroll Specialist is expected to partner with the technical team and maintain the country solutions.

RESPONSIBILITIES

• Ability to support and process payroll from end to end according to the defined standards and client requirements including all associated payroll tasks and transactions
• Ensure that the Payroll calendar is followed, and any deviation is dealt with via the appropriate change control process​
• Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities
• Undertake, support and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented
• Pro-actively identify upsell opportunities and support the Change Request process when deviations from the contractually defined standard scope of service are identified. This may include but is not limited to, estimating and implementing changes
• Understand standard, and client specific payroll reports including statutory year end reporting needs as required by the customer contract and scope of service
• Maintain current knowledge of legislation requirements; system updates, changes and overall payroll procedures while managing the payroll legislation road map
• Answer payroll related questions and requests from the team and from clients; supporting the Operations Manager with client engagement activities
• Update, maintain and enforce the usage of the Defined Work Instructions (DWIs)and other process documentation
• Support of the sales life cycle including payroll practices and legislation requirements
• Ability to recognize and deal appropriately with sensitive and confidential information
• Ability to resolve and support technical and functional issues escalated from other team members and clients
• Support and maintain the country solution and provision functional support as needed
• Ensure compliant use of all systems
• Support technical issue coordination and resolution
• Maintain the client solution and provision functional support as needed
• Recommend or participate in innovation activities to drive continuous improvement
• Support project implementations and go-lives
• Participate in projects as needed and assigned

Flexible Working

So that you can be your best at work and home, we'll consider flexible working arrangements according to business requirements.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life's big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at .

Our values are the essence of who we are:

Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

Help us reimagine how people and organizations thrive

Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

@AlightSolutions