- Primary role will consist of manning the Onboarding Service Line queue to assist New Hires with any initial setup issues.
- Secondary role may include the support of business staff with typical Desktop Support issues involving hardware, software and network connectivity.
- May also be tasked with hardware deployments, collections and Asset Management.
- Will provide guidance, assistance, coordination and follow-up on client questions and resolve complex problems or malfunctions of all systems, applications, hardware and software.
- Will require the ability to efficiently support our customers both onsite and remotely.
- Some flexibility in work schedule may be required as well.
qualifications:
- Experience level: Manager
- Education: High School (required)
skills: - DESKTOP SUPPORT
- UNIX
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled. -
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Technical Customer Support Associate Analyst - Bloomfield, United States - Randstad USA
Description
job summary:Enterprise Healthcare client has an immediate opening for a highly motivated Technical Customer Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply
Excellent Customer Service Skills Requires good analytical and communication skills, sound judgment, and the ability to work effectively with business client and IT staff.
location: Bloomfield, Connecticut
job type: Contract
salary: $ per hour
work hours: 8am to 5pm
education: High School
responsibilities:
