Manager, Service Delivery Masters Council - Shelton, CT

Only for registered members Shelton, CT, United States

2 weeks ago

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Job summary

The Manager, Masters Council Program will lead the day‑to‑day execution and continuous improvement of the Masters Council (MC) program—a tiered advisor experience model designed to deliver strategic,
personalized service to qualified Financial Professionals.
This includes oversight of tier benefits, service operations,
routing and advisor communications across Gold Platinum and Titanium tiers ensuring seamless service and measurable outcomes.


  • 6+ years in service operations customer experience or distribution enablement financial services preferred.
  • Experience managing tiered service models or VIP programs.

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