Evening Services Representative - Santa Barbara, CA

Job summary

Serving Santa Barbara Goleta CA Part Time At The Towbes Group we are proudly Creating Communities Where People Thrive Headquartered in Santa Barbara California The Towbes Group is an award winning fully integrated property management development and construction services firm with over 60 years of experience on the Central Coast We live and breathe these attributes with all we do As an integral Residential Property Management team member for the Towbes Group this position will provide extraordinary customer service to our internal team members and external customers exemplifying the core values and our dedication to quality and service This position will have direct responsibility as a residential property management team member to assist in the accomplishment of the departments goals and objectives This position will elevate the team as a member of the companys high performance culture that emphasizes Community Integrity Quality ROI Sustainability Team Customer Service ROLE This is a customer service role with authority responsibility accountability for walking securing property facilities posting notices assisting residents using community amenities during evening hours at multifamily or senior age apartment community h2>Responsibilities

• Conduct regular property walks throughout community ensure safety of properties facilities amenities fixtures good working condition Maintain detailed log document report property damage illegal activity unacceptable residentnon resident behavior Community Manager Included but night lighting sprinklers checking vehicles expired tags flat tires conditions Inspect trash enclosures debris pick up any trashEnforce all communityrules clubhouse recreation areas pool documenting significant findings Community Managers review Immediately report incidentsproperty damage illegal activity serious threats life local law enforcement cases delay Ensure solicitors nonresidents loitering vacate needed lights windows sliding patio door locks secure lock ManagementRental Office routine checksInform residents rent payments submitted through drop box made directly office business hours Under circumstances accepted behalf communityRemind residents guests glass not permitted pool area smoking strictly prohibited clubhouse premisesConduct security checks vacant apartments shift Retrieve flyers front doors more five days old note evening log units flyers removedSecure clubhouse building pool area each night pm ensuring doors windows locked turned If clubhouse reserved day conduct final inspection photos document condition confirm everything order Ensure area clean straighten furniture ensure trash taken outFinal walk laundry room fitness center Remove any trash floors machines laundry rooms check washers dryers left items noting building Facilities open hours ensure final walk around pm that all windows closed doors closedIdentify propery lighting requires maintenance mark propertymap note log Community office Assist janitorial duties emptying offiiceclubhouse restrooms picking up trash maintaining areas clean orderly mannerBe familiar emergency supply location shut valves pool spa utilities Check pool spa chemicals temperatures results dailyProvide prospective resident inquiries propert brochure site staff business card direct Towbes website further information fill out information cardEnsure Rental office official business no loitering allowed No personal information concerning residents addresses released anyoneConduct nightly parking lot walks identify expired tags inoperable vehicles improperly parked cars fire lanes double parked Enforce parking policies permit regulations applicablePost notices resdientsdoors needed timely accurate communicationAssist resident events providing support enhance commuity engagementWalktrashenclosures illegally dumped furniture pick up any trashioutside receptacles ensure rummaging dumpstersREQUIREMENTS Effectively convey companys mission ensuringteamcustomer focused provides best service coworkers prospects residnets guests vendors point contact striving exceed expectationsHigh School General Education Development equivalentMinimum two years hospitality sales customercservice security services environmentAbility comprehend apply comply state fair housing laws company policies proceduresEffective professional communication English staff supervisorsresidents Microsoft Office Suite cellular phoneAbility perform physical functions position may include sitting standing bending walking minimum flights stairs complete inspections deliver communicationsCarry ESR assigned cellular telephone timesAbility lift minimum poundsOn Call Work Schedule You contacted work shifts fill when neededMondays Saturdays am pmSundays pm am hour meal periodA clean DMV report background check LANGUAGE SKILLS Ability read analyze interpret general businesperiodicals professional journals technical procedures governmental regulations Ability create write reports correspondence procedural manuals Ability effectively present informresponse questions groups managers clients customers public MATHEMATICAL SKILLS REASONING ABILITY Ability calculate figures perform basic math functions financial budget reporting Interpreting various instructions furnished written oral schedule form PHYSICAL DEMANDS WORK ENVIRONMENT While performing job employee regularly required use hands finger handle feel objects repetitive wrist movements talk hear walk sit Occasionally required stoop kneel crouch Employee stand extended periods Employee occasionally lift push pull carry move pounds Specific vision abilities required job close color depth perception ability adjust focus Noise level work environment usually moderate Work environment characteristics described here representative those employee encounters while performing essential functions job Physical demands described here representative must met by employee perform essential functions position Reasonable accommodations made enable individuals disabilities perform essential functionseventuallyabled employees get fair chance apply hold positions appropriate qualifications qualifications disabledreplaced on basis abilityperformjobwithreasonableaccommodationasrequiredbylawypersonnelRecordsmaintained accordancewithSection503ofRehabilitationAct1973andSection402ofVietnamEraVeteransReadjustmentAssistanceAct1974

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  Job description

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