Field Implementation Specialist - Nevada, United States - Haemonetics

    Haemonetics
    Haemonetics Nevada, United States

    4 weeks ago

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    Full time
    Description

    We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

    Job Details

    Accountabilities :

  • Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.
  • Works extensively with customer to validate analyzers.
  • Provides operator training for Haemonetics software and devices.
  • Supports analyzer testing and evaluating calibration reagents and QC controls.
  • Conducts tests using calibrated pipettes in a clinical, laboratory or research setting
  • Blood sample handling as it relates to hemostasis and coagulation testing
  • Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.
  • Communicates progress and outcomes against tasks to internal and external stakeholders
  • Leads regular status meetings with project team.
  • Demonstrates effective communication and engagement with customer.
  • Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
  • Utilizes time, project-and support-tracking tools.
  • Resolves and/or escalates issues in a timely manner.
  • Adheres to and follows Haemonetics policies and procedures.
  • Extensive overnight travel as required.
  • Requirements :

  • Experience implementing, using and supporting laboratory, medical technology or clinical solutions in healthcare required
  • Experience implementing and supporting laboratory, medical technology or clinical solutions in healthcare desired
  • IT and/or software implementation experience desired
  • Strong written and verbal communication skills required
  • Ability to travel up to 65%
  • West coast customer coverage-Candidates must be located near a major airport. Seattle, Las Vegas, Portland, Salt Lake City, Boise, Los Angeles, San Diego, Denver.