Office Administrative Supervisor - Chesapeake, VA

Position Information · Working Title of Vacant Position · Office Administrative Supervisor · Job Type · Full Time · Posting Type · City Employees Only · Number of Vacancies · 1 · Department · PUBLIC UTILITIES · Division · PUB UTIL ADMIN · Requisition Number · 202682 · Number of h ...

Job description

Position Information

Working Title of Vacant Position

Office Administrative Supervisor

Job Type

Full Time

Posting Type

City Employees Only

Number of Vacancies

1

Department

PUBLIC UTILITIES

Division

PUB UTIL ADMIN

Requisition Number

202682

Number of hours worked per week

40+

Work Schedule

Monday – Friday 8:00 a.m. – 5:00 p.m.

Some evening meetings are mandatory; (Town Hall meetings, Utility Review Board, possibly others).

Work Site Location

Chesapeake, VA {City Hall, 2nd Floor}

Position Driving Requirement

O - Occasional

Pay Grade

GE15

Pay Basis

Semi-Monthly

Advertised Salary

$66,380 – $98,740.25 / annual salary

(salary is based on experience and qualifications)

Job Description

Are you looking for an exciting position with a diverse, hardworking, and talented team dedicated to serving customers?

Do you excel in a dynamic environment with diverse challenges and opportunities?

Do you enjoy the art of communication?

Do you excel in customer service?

Are you detail-oriented, and derive satisfaction from helping a team accomplish positive benefits for our citizens?

If your answers are "Yes" this is the job for you Join our Team in providing essential public services every day in Virginia's second largest City

We are seeking an enthusiastic individual who is organized, detail oriented and possesses excellent customer service and communication skills.

Major Responsibilities:

• Reports to and assists the Utilities Department director in departmental organization, customer communication, developing policies, procedures and related issues.
• Communications lead for the Department including web site management, coordination with the Public Communications Department, and receiving and handling public complaints that come through the City Council, Mayor, and City Manager.
• Provides administrative support to Department Director and other staff, including writing letters to customers, and attendance at meetings, preparing documents and reports utilizing computer software.
• Assists with the development and implementation of departmental short and long-range strategic planning, goals and objectives.
• Serves as administrative lead for the Utility Review Board, a City-Council appointed which reviews applications for waivers of the requirement to connect to public utilities.
• Represents the City of Chesapeake on a variety of regional committees.

Typical tasks include:

• Resolving problems/issues and responding to customers in a timely manner.
• Compiling monthly, annual and special reports.
• Gathering and maintaining information/data to support periodic and special reports documenting activities and events.
• Coordinating with the Department head and other management team staff on operational issues/changes; providing guidance and direction to administrative and supervisory personnel regarding complex situations.
• Evaluating departmental policy and procedures; revising or developing new policies and procedures as required.
• Attending or conducting staff and other professional meetings to exchange information.

If this sounds like a good fit, please apply for this exciting position in the City that truly cares for its residents.

The City of Chesapeake offers an exceptional range of benefits.

Required Qualifications

Vocational/Educational Requirement: Requires any combination of education and experience equivalent to a bachelor's degree in business administration, public administration, or a closely related field.

Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of full-time equivalent experience in administrative support and supervision.

Special Certifications and Licenses: Depending on position, may require a valid driver's license in compliance with City Driving Standards.

Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Diverse experience in customer service, public service, and utilities administration.

Posting Detail Information

Job Open Date

02/19/2026

Job Close Date

03/01/2026

Open Continuous

No

Special Instructions to Applicants

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands

L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing

Occasionally- Up to 1/3 of the time.

Sitting

Continuously- 2/3 or more of the time.

Walking

Occasionally- Up to 1/3 of the time.

Lifting

Rarely- Less than 1 hour per week.

Lifting Amount

Exerting up to 20 lbs

Carrying

Rarely- Less than 1 hour per week.

Carrying Weight

Exerting up to 20 lbs

Pushing/Pulling

Rarely- Less than 1 hour per week.

Pushing/Pulling Weight

Exerting up to 20 lbs

Reaching

Rarely- Less than 1 hour per week.

Handling

Rarely- Less than 1 hour per week.

Fine Dexterity

Continuously- 2/3 or more of the time.

Kneeling

Rarely- Less than 1 hour per week.

Crouching

Rarely- Less than 1 hour per week.

Crawling

Never- Never occurs.

Bending

Rarely- Less than 1 hour per week.

Twisting

Rarely- Less than 1 hour per week.

Climbing

Never- Never occurs.

Balancing

Rarely- Less than 1 hour per week.

Vision

Continuously- 2/3 or more of the time.

Hearing

Frequently- From 1/3 to 2/3 of the time.

Talking

Frequently- From 1/3 to 2/3 of the time.

Foot Controls

Rarely- Less than 1 hour per week.

Machines, Tools, Equipment and Work Aids Used

Typical office equipment such as computer, phone, copier, etc.

City vehicle.

Protective Equipment Required

Personal protective equipment such as hard hat, steel toe boots, safety glasses, reflective vest rarely used.

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards

N = Never

Chemical Hazards

N = Never

Electrical Hazards

N = Never

Fire Hazards

N = Never

Explosives

N = Never

Communicable Diseases

N = Never

Physical Danger or Abuse

N = Never

Other

N = Never

If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust

N = Never

Extreme Temperatures

N = Never

Noise and Vibration

N = Never

Fumes and Odors

N = Never

Wetness/Humidity

N = Never

Darkness or Poor Lighting

N = Never

Primary Work Location

Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures

Frequently- From 1/3 to 2/3 of the time.

Emergency Situations

Rarely- Less than 1 hour per week.

Frequent Change of Tasks

Frequently- From 1/3 to 2/3 of the time.

Irregular Work Schedule/Overtime

Occasionally- Up to 1/3 of the time.

Performing Multiple Tasks Simultaneously

Continuously- 2/3 or more of the time.

Working Closely with Others as Part of a Team

Continuously- 2/3 or more of the time.

Tedious or Exacting Work

Frequently- From 1/3 to 2/3 of the time.

Noisy/Distracting Environment

Rarely- Less than 1 hour per week.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

This position works with the Department leadership team including an office coordinator, Assistant Department Director, and Department Director on most tasks.

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests

0

Maximum Requests

4