Dispute Analyst - San Antonio, United States - Peyton Resource Group (PRG)

Description

Job Description

Job Description

Responsibilities:

• Process stop payments and disputes
• Effectively initiates contact with members to review suspicious activity
• Contact members for additional information needed for dispute or stop pay
• Ability to de-escalate member complaints over the phone

Qualifications:

• Call center experience with inbound and outbound call experience.
• 1+ years in a Bank Disputes Department.
• 1 year of customer contact experience in a financial services organization to include dispute processing and/or conflict resolution.
• Effective communication, verbal and written.

**Schedule: Monday - Friday 8:00am-5:00pm EST

About PRG

With nearly 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver's seat of your career, and our team of recruiters will partner with you and support you every step of the way.

PRG's dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated's Best of Staffing award for 7 straight years, as well as the Business Journal's Best Places to Work in Dallas, San Antonio and Austin.

Company DescriptionWho We Are:
Peyton Resource Group (PRG) has a 20-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today.
What We Do: We innovate. We understand. We collaborate. We move forward. We get IT done.

How We Do It:
We partner with world-class organizations that offer exciting career paths to their employees.
We cultivate relationships with the best and brightest talent in the marketplace.
We leverage technology in a way that is helping to redefine the staffing industry.
Our Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.

Company Description

Who We Are:\r
Peyton Resource Group (PRG) has a 20-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today.\r
What We Do: We innovate. We understand. We collaborate. We move forward. We get IT done.\r
\r
How We Do It:\r
We partner with world-class organizations that offer exciting career paths to their employees.\r
We cultivate relationships with the best and brightest talent in the marketplace.\r
We leverage technology in a way that is helping to redefine the staffing industry.\r
Our Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.