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Madison Heights

    Shift Leader - Madison Heights, United States - 31005 Jersey Mike's Madison Heights

    31005 Jersey Mike's Madison Heights
    31005 Jersey Mike's Madison Heights Madison Heights, United States

    1 week ago

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    Description

    Job Description

    Job Description

    "Jersey Mike's "A Sub Above"

    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey

    We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team

    A Shift Leader is responsible for supporting the management team

    This includes, but is not limited to:

    • Coaching the staff to deliver amazing customer service;
    • Producing high quality food
    • Cash handling
    • Following the Learning Management System Training Program
    • Developing others for career growth
    • Enforcing policies and procedures
    • Building sales
    • Maintaining the cleanliness and proper sanitation practices in the establishment
    • Being certified in all four positions of the restaurant

    A Shift Leader is expected to:

    • Move or Transport up to 50 lbs
    • Work 38-40 hours per week
    • Have the ability to get to and from work
    • Communicate with the GM/AGM/DM of any issues they are having
    • Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.

    Create food consistent with Jersey Mikes high quality standards:

    • Maintain restaurant that is noticeably cleaner than others
    • Work in a fast-paced team driven atmosphere
    • Ability to multitask and work with a sense of urgency
    • Interface with customers and provide an exceptional experience
    • Full understanding of the term's accountability and integrity
    • Key Holder
    • Perform all tasks related to opening and closing of store
    • Knows how to bake bread and perform all prep
    • Manage and lead crew of 2 to 5 people
    • Proficient in slicing

    Qualifications for the job:

    • Education: High school degree or equivalent
    • 1 Year QSR experience preferred
    • Must be 18 years or older to operate the slicer
    • Serve Safe Certification - Food Handler preferred
    Benefits:
    • 401K program with company match
    • Referral bonus program of $200
    • Free employee meal and discounts
    *Current rate includes the base rate plus the average hourly tips*

    Prospect Capital Restaurants - Jersey Mike's Subs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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