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    Manager, Systems Engineering - Dallas, United States - Palo Alto Networks

    Palo Alto Networks
    Palo Alto Networks Dallas, United States

    1 week ago

    Palo Alto Networks background
    Permanent Upper Management / Consulting
    Description
    Job Description

    Your Career

    As a Systems Engineering Manager, you are the technical leader for the Systems Engineering team.

    You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches.

    Our customers need guidance on what applications to deploy from our platform.

    Your guidance, expertise, and mentorship of your team of SEs will keep them ahead of the latest cyberthreats and staying on the leading edge of prevention.


    We are looking for a leader to develop our sales teams, providing training and technical support as a product expert.

    Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base.

    Your team, in partnership with the sales account managers, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.

    Your Impact

    Recruit and hire new systems engineers into the territory, hiring the best talent in the industry

    Responsible to train, mentor, and review employees on your team, keeping them engaged and successful in their careers

    Support field systems engineer team in complex evaluations, problem-solving and challenging customer environments

    Define and create an updated system engineering training curriculum

    Develop relationships with channel partners and their technical teams to ensure colleagues are appropriately trained and can support our installations

    Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

    Act as a floating systems engineer and fill in for existing team members if there is a resource conflict or vacation coverage challenge

    Act as an escalation point for pre-sales and post-sales technical issues that arise

    Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

    Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

    Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to plan for

    Discuss competitor products in the marketplace and positions ours as the best alternative

    Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers

    Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities

    Ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or our lab facilities

    Provide advanced 'Partner SE' training for updates in our product suite

    Maintain a general understanding of competitor selling strategies

    50-75% travel within the region
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