Product Design Lead - San Francisco
16 hours ago
Job description
What We Do
Shepherd is a technology-driven Managing General Underwriter (MGU) transforming commercial Property & Casualty insurance for high-hazard industries. Our mission is to make risk frictionless for the builders and operators shaping the physical world — protecting progress from concept through construction and into decades of operation.
We're building the fastest, smartest commercial risk platform, where underwriting expertise, data, and automation work together to deliver:
Faster decisions
Smarter, more accurate pricing
Better risk outcomes
With Shepherd, safety, speed, and quality no longer trade off against one another — they compound. We're not just modernizing insurance products. We're building the risk infrastructure for the next generation of financial services, where technology, underwriting, and partnerships operate in harmony to support the world's most important industries — and the progress they make possible.
Our Investors
To date, Shepherd has raised over $20M from leading investors, including:
Spark Capital
Costanoa Ventures
Y Combinator
Susa Ventures
Intact Ventures
And several others
Our Team
We're a team of technologists and insurance enthusiasts, bridging the two worlds together. Check out our About page to learn more.
The Role
About You
You enjoy working in a face-paced environment working closely with leadership on defining product goals and design outcomes. You sweat the details, crafting designs and a product you're proud to share with the world. You respond to customer feedback, oftentimes challenging our earlier assumptions and hypotheses. You enjoy experimenting with different ideas in search of the best solutions. Finally, you care about customers – especially ones who are not tech native, figuring out ways to break down complex workflows into easy-to-use ones.
About the Role
As our founding designer, you will have a wide product surface area, covering customer facing products, Shepherd's internal platform, and more.
As our first full time designer, you will work closely with our engineering team and our Cofounder + CTO, Mo, taking their feedback and making fast iterations. We don't expect you to get it right the first time (no one does) but we do expect you to seek out and quickly turn around feedback both from the team and our users.
We aren't a super traditional team, but we are an extremely effective one. We love unique backgrounds, hard workers, and intelligent people who take pride in everything they do. This is a high impact, high visibility role where you will partner closely with teams across Shepherd to evaluate key questions, solve problems, and drive results.
We have offices in San Francisco and New York. We love working together in person and are looking for candidates who can be onsite at our San Francisco HQ.
What You'll Do:
Own all of design at Shepherd, shaping our design language, branding, user experience and more
Create a design process and review process with engineering
Work closely with the Cofounder/CTO and Head of Product on ideation
Work closely with customers to understand their needs and design mocks and/or prototypes to collect feedback
Work closely with engineering to make sure we're building products that are easy to use and intuitive
You would be our dream candidate if….
5+ years of experience, preferably at a SaaS company
Experience shipping at least one full product or a significant feature as the lead designer
Experience iterating with engineers and other team members on both visual and UX designs to get the experience and details just right
Great presentation, collaboration and communication skills
Fluency in Figma and prototyping tools
Understanding of the technical limitations and workflow for building web interfaces
Benefits
Premium Healthcare
100% contribution to top-tier health, dental, and vision
Unlimited PTO
Flexibility to take the time off, recharge, and perform
Daily lunches, dinners, and snacks
We work together, and enjoy meals together too
SF, NYC, or Dallas-Fort Worth Offices
Premium office spaces on both coasts with daily lunches provided
Professional Development
Access to premium coaching, including leadership development
401(k) Plan
Competitive 401(k) plan offered
Dog-friendly office
Plenty of dogs to play with and make friends with in the SF office
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