Supervisor Operations - Stone Mountain, GA
13 hours ago
Job description
IMMEDIATELY HIRING
Supervisor, Operations
Dekalb County, GA
- FULL-TIME**
The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.
Essential Functions/Duties
- Supervise, direct, and develop field staff to provide the highest possible level of patient care.
- Maintain quality field operations through daily contact, oversight, communication, and evaluation.
- Act as a liaison between the company and its patients, public safety agencies, training institutions, hospital representatives, and other applicable personnel.
- Mentor employees, conduct performance evaluations, provide disciplinary actions to assigned personnel, and facilitate individual and team development to drive positive results.
- Work with other members of the Management and Supervisory team to minimize problems, correct staffing and scheduling issues, and continuously improve service.
- Participate in the development, formulation, modification, and implementation of department policies, standards, regulations, and general operating guidelines and procedures associated with EMS delivery.
- Maintain appropriate staffing levels for field units, manage shift calendars, and facilitate shift bids. Cover open shifts with appropriate employee assignments or by filling in as needed.
- Supervise the effective operation, utilization, and maintenance of medical apparatus and equipment.
- Review Patient Care Reports (PCRs) and other field paperwork for accuracy, ensuring that it is reconciled timely on a daily basis.
- Thoroughly investigate incidents and complaints involving assigned units or personnel and resolve in the best manner possible.
- Prepare reports and manage projects as assigned by the Operations Manager.
- Assure that all necessary payroll is properly completed and submitted in a timely manner.
- Assist with and engage in the recruitment and training of new employees.
- Maintain employee training records and track employee certifications/accreditations for compliance.
Qualifications
- Minimum 3 years of EMS field experience.
- Prior FTO or other leadership/supervisory experience preferred.
- 6 months in current operations
- High School Diploma or Equivalent (GED), with some advanced education preferred.
- EMT/Paramedic Certification.
- State Driver's License with driving record in compliance with GMR's Safety & Driving policy
- BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site
benefits page
to learn more about our benefit options.
R0049540
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