Receptionist - La Palma

Only for registered members La Palma, United States

8 hours ago

$28,000 - $42,000 (USD) per year *

* This salary range is an estimation made by beBee

Job Title: · Front Office / Reception Coordinator · Location: · La Palma, CA (Fully Onsite) · Schedule: · Monday–Friday | 7:00 AM – 4:00 PM PST · Employment Type: · Temp-to-Hire · Pay Range: · $20.00 – $22.00 per hour · About the CompanyA leader in quality, service, selection, an ...

Job description

Job Title:
Front Office / Reception Coordinator

Location:
La Palma, CA (Fully Onsite)

Schedule:
Monday–Friday | 7:00 AM – 4:00 PM PST

Employment Type:
Temp-to-Hire

Pay Range:
$20.00 – $22.00 per hour

About the Company

A leader in quality, service, selection, and value, this award-winning company has over 40 years of experience crafting fine window furnishings.

With global reach and products that exceed industry standards, they are recognized for socially responsible manufacturing and forestry practices—working toward a sustainable future.

Position Summary
The Front Office / Reception Coordinator is the first point of contact for guests, customers, and internal staff.

This role plays a critical part in maintaining a welcoming, organized, and responsive front office environment while also supporting basic customer inquiries and shipment tracking.

The ideal candidate is outgoing, detail-oriented, and tech-savvy with excellent communication skills.

Key Responsibilities
Answer and screen incoming phone calls; transfer to the appropriate department
Greet all visitors professionally; assist employees and visitors as needed
Manage visitor check-in using the iPad Receptionist app and notify staff upon arrival
Accept and distribute incoming mail and deliveries
Open and close the showroom (blinds, lights, TVs, iPad login, security apps)
Respond to basic customer inquiries regarding order status and product information
Track orders via internal systems and third-party shipping websites
Communicate with carriers to gather shipment information
Navigate the company website to assist with customer/dealer inquiries
Assist in managing the Outlook calendar for visits and conference room reservations
Understand when to escalate customer concerns and partner with leadership as needed
Enter order notes in the system and maintain accurate customer records

Qualifications & Skills
High school diploma or equivalent required
Outgoing personality with the ability to interact positively with staff, visitors, and customers
Strong phone, email, and interpersonal communication skills
Attention to detail with strong organizational and light problem-solving skills
Ability to multi-task and manage front desk responsibilities efficiently
Comfortable navigating websites, order tracking tools, and CRM systems
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Zoom)
Experience with Genesys PureConnect phone systems preferred
Analytical thinking to address and resolve basic issues independently
Customer-service minded with a proactive approach and willingness to learn
Company Standards

All employees are expected to:
Maintain a high level of professionalism, ethics, and confidentiality
Demonstrate courtesy and respect toward colleagues and customers
Adapt to a teamwork-oriented environment and cross-training opportunities
Embrace innovation and continuous improvement
Follow policies, procedures, and uphold company values

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