Jobs
>
Front Desk Agent
>
Broomall

    Front Desk Agent - Broomall, United States - Fairfield Inn & Suites Philadelphia Broomall/Newtown Square

    Fairfield Inn & Suites Philadelphia Broomall/Newtown Square
    Fairfield Inn & Suites Philadelphia Broomall/Newtown Square Broomall, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Opportunity: Front Desk Agent

    Fairfield Inn Philadelphia Broomall Newtown Square is currently seeking a detailed, highly motivated individual with open availability to support the needs of the front desk department.

    Potential Career Path

    Front Desk Manager – Director of Operations – General Manager

    Essential Job Functions

  • To assist guests efficiently, courteously, and professionally in all Front Desk standards of service and hospitality
  • Promptly and effectively deal with guest complaints and requests
  • Check guests in and out efficiently and in a friendly manner
  • Post guest charges and compute guest bill and collect payment
  • Handle guest mail/packages by making sure it is communicated to guest they receive their items
  • Be very knowledgeable of Marriott Rewards program and promotions
  • Develop a thorough knowledge of hotel staff, room locations, room rates, surrounding area
  • Block rooms and handle special requests
  • Monitor room availability
  • Handle safe deposits by guests per established procedures
  • Keep lobby and desk area clean and presentable
  • Have a thorough knowledge of emergency and security procedures
  • Offer and properly handle requests for wake up calls
  • Know how to clean guest rooms to standards
  • Open and close shift and making cash drops
  • Ensure all credit cards and cash are balanced throughout each shift
  • Communicate with incoming staff and management by logging pertinent information
  • Keep maintenance informed of all maintenance needs
  • Must wear proper uniform at all times
  • Be able to move luggage or packages weighing up to 40 pounds
  • Employee must have reliable transportation and able to work weekends and holidays
  • Preform other duties requested per management
    Position Requirements
  • Previous hotel experience is preferred
  • Previous customer service experience required
  • Proficient in use of Microsoft Office
    Work Environment and Context
  • Work schedule varies and includes working on holidays, weekends.
  • Required to stand for extended periods, lift up to 10 pounds, type
    Source: Hospitality Online

  • Gulph Creek Hotels

    Front Desk Agent

    2 weeks ago

    Gulph Creek Hotels Berwyn, United States

    Job Description · Job DescriptionFull job description · FLEXIBILITY IS A MUST FOR THIS POSITION. · Our hotel is open 24 hours a day. 7 days a week. · • Do you have the flexibility to work any shift at any given time? · • Are you someone who is a fast learner, has a positive attit ...

  • Gulph Creek Hotels

    Front Desk Agent

    1 week ago

    Gulph Creek Hotels Berwyn, United States

    Full job description · FLEXIBILITY IS A MUST FOR THIS POSITION. · Our hotel is open 24 hours a day. 7 days a week. · • Do you have the flexibility to work any shift at any given time? · • Are you someone who is a fast learner, has a positive attitude, can handle multi-tasking, ca ...

  • Element Valley Forge

    Front Desk Agent

    1 day ago

    Element Valley Forge King of Prussia, United States

    Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Element Valley Forge. This position will manage all aspects of hotel guests accommodation. The Front Desk Agent will welcome new guests and issue room k ...

  • Element Valley Forge

    Front Desk Agent

    2 weeks ago

    Element Valley Forge King of Prussia, United States

    Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Element Valley Forge. This position will manage all aspects of hotel guest's accommodation. The Front Desk Agent will welcome new guests and issue room ...

  • Davidson Hospitality

    Front Desk Agent

    1 week ago

    Davidson Hospitality Philadelphia, United States Regular Full time

    Overview · Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our gue ...

  • Shaner Hotel Group

    Front Desk Agent

    1 day ago

    Shaner Hotel Group Ridley Park, United States

    Job DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handling ...

  • Gulph Creek Hotels

    Front Desk Agent

    2 weeks ago

    Gulph Creek Hotels King of Prussia, United States

    Job Description · Job DescriptionThe Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. · ESSENTIAL DUTIES AND RESPONSIBILITIES · Guest Service · Maintains guest service as the driving philosophy of ...

  • Fitler Club

    Front Desk Agent

    2 weeks ago

    Fitler Club Philadelphia, United States

    Fitler Club is a members-only lifestyle club for the leaders and influencers shaping the future of Philadelphia. Fitler Club houses a long list of luxury amenities including dining, social spaces, hotel rooms, 25,000 sq. ft gym, lap pool, spa, co-working, and event spaces. · Over ...

  • Wilmington Health

    IT Help Desk Agent

    3 weeks ago

    Wilmington Health Wilmington, United States Accrues PDO

    Purpose: · Help desk agents act as the first point of contact between customers who need technical support and the IT department. They resolve simple problems and escalate unsolved problems to the specialized IT support team. Help desk agents work in a call center environment. · ...

  • Remington

    Front Desk Agent

    5 days ago

    Remington Philadelphia, United States

    Job Description · What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and wher ...

  • ARRIVE Hotel Wilmington

    Front Desk Agent

    2 weeks ago

    ARRIVE Hotel Wilmington Wilmington, United States Full time

    MORE ABOUT US: · Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to ...

  • Homewood Suites

    Front Desk Agent

    3 days ago

    Homewood Suites Philadelphia, United States

    Front Desk Agent · Position Summary · The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. · The Front Desk Agent greets guests, processes check-ins and check-outs, ...

  • Club Quarters

    Front Desk Agent

    5 days ago

    Club Quarters Philadelphia, United States

    **Front Desk Agent** · Philadelphia, PA, USA Req #190 Monday, March 22, 2021 · **Specific Duties:** · Provides optimal guest satisfaction by offering professional and efficient service through guest interaction. · Responsible for all aspects of operating the Front Desk. · Ha ...

  • Penn's View Hotel

    Front Desk Agent

    2 weeks ago

    Penn's View Hotel Philadelphia, United States

    Job Description · Job DescriptionWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency. · Responsibilities: · Register and assign rooms to guests · Confirm phone and online rese ...

  • Inkspirenize

    Front Desk Agent

    6 days ago

    Inkspirenize Philadelphia, United States

    Job Description · Job DescriptionJob Title: Front Desk Agent · Location: Philadelphia, PA · Company: Divine Taxa · Reports To: Front Office Manager · Job Overview:We are seeking a personable and professional Front Desk Agent to join our team. The ideal candidate will be responsib ...

  • Inkspirenize

    Front Desk Agent

    3 days ago

    Inkspirenize Philadelphia, United States

    Job Title: Front Desk Agent · Location: Philadelphia, PA · Company: Divine Taxa · Reports To: Front Office Manager · Job Overview: · We are seeking a personable and professional Front Desk Agent to join our team. The ideal candidate will be responsible for managing the recep ...

  • Canopy by Hilton Philadelphia Center City

    Front Desk Agent

    3 weeks ago

    Canopy by Hilton Philadelphia Center City Philadelphia, United States

    Property Description: · Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and c ...

  • Davidson Hospitality Group

    Front Desk Agent

    3 weeks ago

    Davidson Hospitality Group Philadelphia, United States

    Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our gu ...

  • Gulph Creek Hotels

    Front Desk Agent

    1 week ago

    Gulph Creek Hotels Malvern, United States

    Job description · The Residence Inn by Marriott in Malvern is seeking a customer oriented Front Desk Representative for our hotel. The successful candidate will be responsible for attending to the needs of our guests while providing outstanding guest service. · Essential Job func ...

  • Sheraton City Centre

    Front Desk Agent

    1 week ago

    Sheraton City Centre Philadelphia, United States

    Property Description: · Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelp ...