Senior Manager, Workforce Strategy - United States - Remote
1 week ago

About the Role
As the Senior Manager of RTA & Innovation you will sit at the intersection of execution and strategy owning day to day SLA delivery while shaping the future of Workforce Management You ll bring structure and discipline to intraday and in week performance ensuring risks are surfaced early accountability is clear and outcomes are consistently met At the same time you ll drive innovation agenda for WFM ensuring we get most out of current tools while charting path toward automation AI next generation capabilities This role built for someone who thrives in ambiguity moves quickly from problem solution knows what looks like when scaling real time operation
Job description
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