Eligibility Management Specialist - Dallas - MV Transportation

    MV Transportation
    MV Transportation Dallas

    1 day ago

    Description

    Eligibility Management Specialist

    About the Role:

    • MV Transportation is seeking an Eligibility Manager with excellent customer service skills to evaluate, enhance and process applications for ADA paratransit service and travel planning services.

    Key Responsibilities:

    1. Perform virtual and in-person ADA paratransit assessments (as needed) to determine eligibility according to FTA guidelines and maintain database of eligible passengers.
    2. Provide travel planning services information including fares, service areas system use to all interested parties.
    3. Provide travel counseling, information referral resources using the Travel Navigator Program.
    4. Cordinating with existing ADA paratransit contractor by proactively collaborating help identify resolve any ongoing issues.

    Talent Requirements:


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