CNC Field Service Technician - Springboro, United States - TMG Midwest

Job Requisition ID#: 813A

With more than two decades of experience supporting the metalworking community in Ohio, Kentucky, and West Virginia, HFO/Midwest serves as the exclusive distributor for Haas CNC machine tools and rotary products. Proudly representing America's largest machine tool builder, we offer a full spectrum of 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables, and 5C collet indexers. All Haas machine tools and rotary products are engineered to deliver precision, repeatability, and durability.

Job Description:

Join Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling, accessories, and related engineering and support services. We are looking for a proactive and diligent CNC Field Service Technician to cover our territory in Springboro, Ohio.

HFO Midwest operates under Morris Group, Inc., which stands as one of the largest machine tool distribution networks in North America.

Job Responsibilities:

The CNC Field Service Technician must possess a thorough understanding of electrical, pneumatic, and hydraulic schematics to efficiently identify and resolve issues with electrical and mechanical components. Key duties encompass, but are not limited to:

• Traveling to customer sites to install, troubleshoot, repair, and maintain all machine tool equipment and controls
• Utilizing machine tool manuals, technical documents, internal resources, and vendor support to investigate machine issues
• Ensuring the completion of accurate documentation and its submission to the office and customers regarding machine issue status, repairs, and installations
• Advocating for and performing preventive maintenance on customer machine tool equipment, along with providing post-sales technical assistance and training
• Holding and updating a profound knowledge of the machine tool industry and the product lines represented by the company

Other Functions:

• Execute additional duties as required

The mentioned duties serve only as examples of the diverse tasks that may be carried out. The exclusion of specific responsibilities does not eliminate them from the role if the work aligns or is a reasonable addition to the position.

Job Qualifications:

• Background in mechanical/electrical repair of CNC machine tools; Experience with Haas CNC Repair is a bonus
• Intermediate to advanced proficiency in the Microsoft Office Suite
• Capability to interpret drawings and schematics is advantageous
• Strong technical, communication, and presentation skills
• Ability to fulfill the physical requirements of the job
• Flexible schedule and frequent travel, including regional driving
• Adept at bending, twisting, stooping, reaching, and lifting moderate to heavyweight material up to 100 lbs. with assistance

What's in it for You:

• Competitive initial salary
• Comprehensive health benefits with a zero premium medical plan, vision, dental, and company-paid life insurance
• Paid Time Off, beginning with 23 paid days off in the first year
• 10 Company Paid Holidays
• 401(k) retirement plan with company contributionTuition reimbursement
• Employee appreciation events and perksEmployee
• Assistance Program

Mental and Physical Requirements:

• Able to lift 25 lbs.
• Capable of working during extended periods of standing/sitting for up to 8 hours; frequent bending, stooping, crouching, reaching, grasping, feeling, and repetitive motion are also necessary
• Skilled at collaborating with individuals with diverse personalities and backgrounds across all organizational levels
• Adept at managing various tasks, projects, and deadlines under pressure
• Capable of functioning in a drug-free, tobacco-free work environment
• Highly mobile, with the ability to access all premises areas
• Ability to concentrate and stay focused while handling multiple tasks, responsibilities, and projects
• Frequent use of hands and arms for fingering and reaching
• Visual abilities such as close vision, distance vision, peripheral vision, depth perception, and the capacity to adjust focus are required for the job
• Ability to remain composed with the public and colleagues in everyday, stressful situations

Morris Group, Inc., and all its subsidiaries, affirm their commitment to Equal Opportunity Employment. All qualified candidates will be considered for employment without regard to race, color, religion, national origin, sex, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

HFO Midwest - Springboro, Ohio

Locations Springboro, Ohio