Customer Support Tools - New York City Metropolitan Area
3 weeks ago

Job summary
We are looking for a Customer Service Tools & Systems Specialist who is eager to learn, grow, and develop expertise in the platforms that power our Customer Service organization.
Responsibilities
- Support the configuration, maintenance, and optimization of customer service systems.
- Collaborate with experienced team members and partners across CS, training WFM Product and wider Operations to implement new features improve workflows build skills in support technology.
Job description
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