Quality Engineer - Devens, United States - Watson-Marlow Fluid Technology Solutions

Watson-Marlow Fluid Technology Solutions Devens, United States

4 weeks ago

Description

Quality Engineer

Location: 16 Bulge Road, Devens, MA

Benefits:
Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more

Website:

Group:

We're currently seeking a Quality Engineer to join us. You'll join a dynamic team ofengineers, salespeople, marketers, administrators, designers, assemblers,chemists, web developers, accountants, analysts, programmers and many more.
Globally we are united by our shared values that drive our culture. We want tobe an employer where you make our difference.

At WatsonMarlow Fluid Technology Solutions, you face different challenges every singleday. You are empowered to dream bigger and work smarter. You have time to liveyour life outside of your job.

We offer a full induction withtraining and ongoing support for all our systems and products. Along with thisyou'll gain access to SSE academy where you can upskill and develop at your ownpace.

Watson Marlow Fluid TechnologySolutions is an SSE PLC Group company ). SSE (London Stock Exchange -FTSE 50) is a manufacturer of engineered solutions, employing 8500 peopleacross 130+ operating units globally. We offer a range of fluid handlingsolutions across the biotech and industrial markets.

This role will focus on:
Role Summary
With your strong Quality Engineer background, you will have robustinvestigation experience and exceptional problem-solving and analytical skills.

Accordingly, the Quality Engineer is highly customer focused, requiringexcellent interpersonal and communication skills (oral and written) to managequality assurance responsibilities and ensure compliance across and at alllevels of the organization on major programs.

The purpose of this role is to respond to customer complaints in a timelyand professional manner and reporting to the relevant departments on thesecomplaints.

Investigate the causes behind the complaints, using problem solvingtechniques and create reports for the customer.

What you'll be doing
Responding to customer complaints in a timely & professional manner.
Investigate the causes behind the complaints, using problem solving techniques.
Create reports for the customer.
Report out to the relevant departments on the complaints received.
Test and investigate the reported faults on hose returns.

Log the returns details into the EQMS database, and ensure the information is kept up to date with the results of any investigation and also a record of any communication with the customer.

Work with the Technical team (where applicable) to create a report for the customer detailing the faults, investigation and recommendations.

Review any complaints due to Aflex error to ensure the defects are covered in the relevant FMEA.
Drive Root Cause Analysis meetings, providing detailed outcome and action plan resulting from the meeting.
Monitor CAPA and validate for closure
Follow up any complaints/issues with the customer to ensure they are satisfied with the resolution.
Liaise with Department Heads/Technical to identify suitable corrective and preventative actions.
Collate Monthly statistics into spreadsheets already developed, in the required time frame.
Report any trends as soon as they are identified to the Quality Manager in the first instance.
Create means of monitoring these trends to create a visual dashboard.
Identify and suggest any improvements to the customer returns process
Identify improvements in the reporting of customer returns that would provide more accurate information
Lead improvement projects to improve reporting and customer returns processes.
Carry out audits in each manufacturing department when workload allows
Carry out calibration to assist other members of the department

To be successful in this role, youwill need:

This is a customer facing role, so a professional attitude is required when responding to customer complaints, whether it is a verbal or written response.

To deal with all customer complaints in a timely manner to a satisfactory resolution.
Good working knowledge of quality systems.
Strong analytical background
Use of problem-solving techniques
Strong organizational skills
Good Microsoft excel, work, PowerPoint, project capabilities
Leadership and project management skills

Closing date:
May 27, 2024

As a growing and ambitious organization with apresence in over 60 global locations and across multiple markets, we can offeryou the working environment and support needed to be successful.

We arecommitted to achieving workforce diversity and creating an inclusive workingenvironment. We welcome all applications irrespective of social and culturalbackground, age, gender, disability, sexual orientation, or religious belief.

Equal Opportunity Employer
Watson-Marlow Fluid TechnologySolutions is an Equal Opportunity Employer committed to diversity and theprinciples of equal employment in the workplace.

We prohibit discrimination andharassment of any kind based on race, color, age, sex, religion, sexualorientation, national origin, disability, genetic information, pregnancy,creed, ancestry, marital status, military or veteran status, or other protectedcharacteristics as outlined by federal, state, or local laws.

This policyapplies to all employment practices within our organization, including hiring,recruiting, promotion, termination, layoff, recall, leave of absence,compensation, benefits, training, and apprenticeship.

Watson-Marlow FluidTechnology Solutions makes hiring decisions based solely on qualifications,merit, and business needs at the time.

About Watson-Marlow

Everyday, we help companies across the globe to be more efficient and sustainable. Watson-MarlowFluid Technology Solutions (WMFTS) is the world leader in niche peristalticpumps and associated fluid path technologies.

Comprising ten establishedbrands, each with their area of expertise, but together offering our customersunrivalled solutions for their pumping and fluid transfer applications.

Together with our colleagues across Spirax-Sarco Engineering plc, we are proudto be a FTSE 50 company.
#J-18808-Ljbffr

Quality Engineer

3 weeks ago

Avantor Devens, United States Full time

The Opportunity: · Avantor, a Global Fortune 500 company is looking for a dedicated Quality Engineer to optimize our Avantor Fluid Handling organization. This Devens, MA based role is full-time, on-site. · If you have quality engineering experience – let's talk · Minimum Educati ...
Quality Engineer

5 days ago

DSJ Global Ayer, United States

Job Description · Job DescriptionCompany Summary Our client pride themselves in generating strong ideas, technologies and solutions that meet the world's demand for smarter and cleaner energy. The Quality Engineering position is a "hands- on" role that will bring a high level of ...
Senior Quality Engineer

4 days ago

Belcan Devens, United States

Job Description · : · Develops, modifies, applies, and maintains quality standards for products and processes. Provides diverse and complex statistical information for quality improvement by determining and applying testing methods and criteria. Responsible to guide technical ev ...
NPI Quality Engineer

3 weeks ago

Jabil Devens, United States

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Develop and m Quality Engineer, Technical S ...
Quality Engineer II

1 day ago

Avantor Devens, United States

The Opportunity: · Avantor, a Global Fortune 500 company is looking for a dedicated Quality Engineer II to optimize our Avantor Fluid Handling organization. This Devens, MA based role is full-time, on-site. · If you have quality engineering experience - let's talk · Minimum Ed ...
Quality Engineer Senior

6 days ago

NR Consulting Devens, United States

Role: Senior Quality Engineer · Location: Devens MA 01434 · Duration: Full time · Must have the following detailed on the resume to be considered. · - Customer inter-facing experience · - New Product Development · - Internal quality management · - DSQR - Designated Supplier Qual ...
Sr. Quality Engineer

1 week ago

Comtec IT Services Devens, United States

Job Title: Sr Quality Engineer Location: Devens, MA 01434 Duration: Full Time Job Description: Bachelor's degree (BS) in Engineering. Demonstrated ability to perform the essential functions of the job typically acquired through six or more years of related experience. American So ...
Sr. Quality Engineer

1 day ago

Comtec IT Services Devens, United States

Job Title: Sr Quality Engineer · The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. · Location: Devens, MA 01434 · Duration: Full Time · Job Description: · Bachelor's degree (BS) in Engineering. Demon ...
Quality Engineering Director

3 weeks ago

VulcanForms Devens, United States

Job Description · Job DescriptionSalary: · About us · VulcanForms builds and operates advanced digital infrastructure enabling the world's critical industries to innovate, grow, and deliver sustainable impact. Founded in 2015, VulcanForms invented and commercialized the world's ...
Senior Quality Engineer

6 days ago

Parker Aerospace Ayer, United States

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at or @parkerhannifin. · This position is located in Devens, MA · POSIT ...
Quality Engineer

3 weeks ago

Avantor Sciences Devens, United States

The Opportunity: · Avantor, a Global Fortune 500 company is looking for a dedicated Quality Engineer to optimize our Avantor Fluid Handling organization. This Devens, MA based role is full-time, on-site. · If you have quality engineering experience lets talk · Minimum Educatio ...
Quality Engineer

2 weeks ago

Spectrum Industries Cambridge, United States

Digital transformation. Sustainability. Peacekeeping. Exciting tasks that we at Diehl, in our five subgroups Metall, Controls, Defence, Aviation, and Metering, and our over employees are working on with high pressure. Discover fascinating technologies and apply now. In a family-o ...
Quality Engineer

3 weeks ago

MSA Safety Services LLC Cranberry, United States

MSA, The Safety Company · Quality Engineer · US-PA-Cranberry Twp · Requisition ID: · Type: · Full-Time · # of Openings: · 1 · Category: · Operations (MissionOPS) · Overview · Are you someone who is passionate, motivated, and driven to make a difference? · If so, MSA Saf ...
Medical Device Software Quality Engineer

3 weeks ago

VulcanForms Devens, United States

Job Description · Job DescriptionSalary: · About us · VulcanForms builds and operates advanced digital infrastructure enabling the world's critical industries to innovate, grow, and deliver sustainable impact. Founded in 2015, VulcanForms invented and commercialized the world's ...
Quality Engineering Director

2 weeks ago

VulcanForms Inc. Devens, United States

About us · VulcanForms builds and operates advanced digital infrastructure enabling the world's critical industries to innovate, grow, and deliver sustainable impact. Founded in 2015, VulcanForms invented and commercialized the world's first industrially scalable laser metal addi ...
Supplier Quality Engineer

3 weeks ago

CEI Group Devens, United States

Supplier Quality Engineer (Onsite Devens) · Responsibilities/Qualifications: · Looking for Manufacturing experience and a mechanical background (mechanical engineer) · This person will help source and set up new suppliers in the US, transitioning from UK suppliers. (This experien ...
Supplier Quality Engineer

4 weeks ago

SMC Ltd. Devens, MA, United States

SMC, Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing ex ...
Quality Engineer II

3 weeks ago

Avantor Devens, United States

The Opportunity: Avantor, a Global Fortune 500 company is looking for a dedicated Quality Engineer II to optimize our Avantor Fluid Handling organization. This Devens, MA based role is full-time, on-site.If you have quality engineering experience - let's talkMinimum Education:Hig ...
Quality Engineer II

3 weeks ago

Jabil Devens, United States

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Develop and Quality Engineer, Commercial, ...
Senior Quality Engineer

2 weeks ago

Parker Hannifin Corporation Parker Aerospace Group Devens, United States

Senior Quality Engineer · Location: DEVENS, MA, United States · Job Family · : Quality · Job Type · : Regular · Posted · : Feb 20, 2024 · Job ID: 44675 · Back to Search Results · Job Description · Apply Now > · Save Job · Job Saved · Parker Hannifin is a Fortune 250 global lead ...