Senior Manager, Employee Relations - Boston, United States - Fidelity TalentSource LLC

Description

Job Description:

At Fidelity, we know our greatest asset is our associates.\u00A0By using your expertise in human resources, coaching and issue resolution, you will have an opportunity to interact and support our managers and associates on a daily basis.

The Senior Manger will be a member of the Employee Relations team and will be responsible for assisting in diagnosing, resolving and/or escalating all new incoming Dynamic Working matters to Employee Relations from across the firm.

The Team

The Employee Relations Team has a great impact to the business both from a financial as well as reputational risk.\u00A0 They strive to handle all employment matters as consistently and effectively as possible.\u00A0 The harm to the firm if recommendations are incorrect could cause a great deal of money to defend as well as damage to our firm s reputation.

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\u00A0 The Expertise and Skills You Bring
Bachelors degree preferred not required\u00A0
7-10 plus years in progressively responsible HR and/or Management of people roles.\u00A0
Employee Relations experience required
Demonstrated experience with and understanding of Leave of Absence and Accommodation offerings, eligibility, and impact on associates and the workplace
You have a strong ability to influence and work with individuals at all levels of the organization
You are a strong problem solver
You are a self-starter, and have a strong ability to manage multiple priorities in a fast-paced environment
You understand the importance of handling highly confidential information and know when and how to escalate appropriately
The Value You Deliver
Partnering proactively with managers and leaders to drive accountability for coaching associates to meet Dynamic Working exceptions.
Handling incoming cases to Employee Relations related to Dynamic Working in order to ensure managers and associates understand and are enabled to meet onsite expectations

Identifying trends/themes or patterns of issues and raising them to the appropriate partners along with recommendations and solutions for addressing issues.

Maintaining and developing relationships with key business partners including Business Unit HR, legal, security, FREC, Business Continuity to notify or gain business unit specific knowledge.

Participating in projects as both lead and subject matter expert as needed. This can include development of new or revised processes.


Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission

to strengthen the financial well-being of our clients.

We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours.

You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.

Honored with a

Glassdoor Employees Choice Award

, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.
Fidelity's working model

blends the best of working offsite with maximizing time together in person to meet associate and business needs.

Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry .

Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document

, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to

Find Your Fidelity

at

.
Fidelity Investments is an equal opportunity employer.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

, or by calling

, prompt 2, option 3.

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