front desk clerk - Chester

Only for registered members Chester, United States

1 month ago

Default job background
OTHER

Job summary

The Guest Service Agent is responsible for checking guests in and out of their rooms. They work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide details and recommendations about activities to do in the surrounding area.

Responsibilities

  • Greets, registers, and assigns rooms to guests.
  • Issues room key and escort instructions to Bell person or directly to guest as appropriate without announcing room numbers.
  • Date-stamps sorts racks incoming mail messages.
  • Transmits receives messages using equipment such as telephone fax switchboard.

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