Client Experience Representative - Waco

Only for registered members Waco, United States

4 weeks ago

Default job background
Full time

Job summary

The Client Experience Representative will play a key role as the front line of support for policy holders agents and internal customers providing excellent customer service in every interaction with a positive attitude and a willingness to assist every customer

Responsibilities

  • Communicates with customers through inbound and outbound phone calls chats written correspondence and e mail to ensure successful resolution of inquiries requests for policy information etc
  • Explains policy coverage information provides details to customer questions concerns

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