- Reconfirming and retaining current customers while expanding digital usage at installed base accounts
- Assisting faculty in implementing and integrating Wiley's digital solutions
- Collaborating with field sales/account managers to review opportunities, identify priority customers, and develop retention strategies
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Customer Success Manager - Cary - John Wiley & Sons , Inc.
Description
We are seeking a Customer Success Manager to join our team at John Wiley & Sons, Inc. Our ideal candidate will have a passion for delivering exceptional customer experiences and driving business growth through strategic partnerships.**Job Summary:**
The Customer Success Manager will be responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions across various territories. This role requires strong communication skills, the ability to lead effective presentations, and a keen understanding of technical expertise with new and existing platforms.
**Key Responsibilities:**
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Client Success Manager
Only for registered members Cary
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Customer Success Manager
Only for registered members Cary
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Customer Success Manager
Full time Only for registered members Cary
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Customer Success Manager
Only for registered members Cary, NC
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Associate Customer Success Manager
Only for registered members Cary, NC
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Sr. Manager, Customer Success
Full time Only for registered members Cary
-
Sr. Manager, Customer Success
Only for registered members Cary
-
Customer Success Manager
Only for registered members Morrisville
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Manager, Keystone Success Managers
Only for registered members Morrisville
-
Manager, Keystone Success Managers
Only for registered members Morrisville
-
Sr. Manager, Customer Success
Only for registered members Cary, NC
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Customer Success Manager
Only for registered members Apex, NC
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Customer Success Operations Manager
Only for registered members Morrisville
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Account Manager, Client Success
Only for registered members Morrisville, NC
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Enterprise Client Success Manager
Only for registered members Morrisville, NC
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Manager of Client Success Job
Only for registered members Morrisville, NC, US,
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Client Success Manager Job
Only for registered members Morrisville, NC, US,
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Manager, Keystone Success Managers
Full time Only for registered members Durham
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Manager of Client Success Job
Only for registered members Morrisville, NC, US,
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Enterprise Client Success Manager
Only for registered members United States of America
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Sr. Customer Success Manager – AI, Rights
Only for registered members Cary
