SaaS Customer Support Agent, Level 2 - Chicago, IL
2 weeks ago

Job summary
We are seeking an experienced SaaS Customer Support Level 2 professional to join our expanding North American operations team.
Responsibilities
- Deliver exceptional technical support to clients through multiple channels including chat, email, phone, and screen sharing capabilities
- Serve as technical consultant providing strategic guidance and subject matter expertise to leadership, internal stakeholders, and customers
Job description
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