Director - Global Service Desk - Headquarters

Only for registered members Headquarters, United States

8 hours ago

Default job background
Full time

Job summary

The Director of the Global Service Desk is responsible for managing the centralized support function for all IT department employees across stores, distribution centers and corporate offices.

Responsibilities

  • Manage the 24/7/365 Tier 1 support function.
  • Develop and execute a comprehensive support plan that enhances end-user experience.

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