Supervisor, Customer Service - Clemmons
1 month ago

Job Summary
The Supervisor is responsible for leading the daily activities of 15-20 remote and in office employees within the Customer Service Department call center.This person must be flexible with their working schedule and availability based on the business needs of the department.
This includes establishing policies and procedures, maintaining daily workflows to ensure specified turnaround times are met and providing direction and overall performance management of the staff.
Job description
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