PT Customer Care Rep - Franklin Township - Skygen

    Skygen
    Skygen Franklin Township

    1 week ago

    $123,584 (USD) per year
    Description

    PT Customer Care Representative

    We are seeking a highly skilled and customer-focused PT Customer Care Representative to join our team at Skygen. As a key member of our operations department, you will play a vital role in delivering exceptional service to our customers.

    Responsibilities:

    • Provide accurate and timely information regarding customer eligibility, benefit coverage, authorizations, claims, and provider location.
    • Answer calls according to company and client guidelines ensuring seamless communication with customers.
    • Diligently document call information and resolution in internal systems for easy reference.

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