Field Technician - Whippany, NJ
11 hours ago
Job description
Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better.One Goal, One Passion – Growth is Everything at Window Nation At Window Nation, we don't just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we've enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we've become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.
As we continue to grow and expand into new markets in 2026, we're looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.
Our Field Technicians are the backbone of our installation operations and a key part of every homeowner's experience. You'll visit customer homes to perform precise measurements, ensure installation accuracy, complete service appointments, and deliver a seamless experience from start to finish. Your attention to detail and customer focus will help bring our promise of turning a "house into a dream home" to life.
This role will work onsite out of our new North Jersey branch location in Whippany, NJ. Candidates from other surrounding areas are encouraged to apply.
What You Will Do:
- Visit residential homes to measure windows, doors, and sliding glass doors with precision
- Verify orders meet all installation specifications and compliance requirements
- Support pricing accuracy by providing detailed estimates for labor and materials
- Review project details and service expectations directly with customers
- Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions
- Execute change orders and update project details as needed
- Maintain parts inventory, tools, and equipment in good working order
- Complete on-site service appointments, including repairs and adjustments
- Stay current and proficient with Window Nation products, installation methods, and service standards
- Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations
What We're Looking For (Basic Qualifications):
- High school diploma, GED, or equivalent
- 2+ years of professional experience measuring replacement windows
- 2+ years of experience installing or repairing windows, roofing, siding, or other home improvement projects
- Valid driver's license with a clean driving record
- Note: This position involves operating a company vehicle. Candidates must meet Window Nation's driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy.
Preferred Skills & Experiences:
- Proficiency with Microsoft Office (Word, Excel, etc.)
- Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
- Comfortable using and navigating digital tools and iPad applications in the field
- Knowledge of local permitting, licensing, or HOA requirements
- Ability to safely operate ladders and hand tools and meet the physical demands of the role
- Strong customer service mindset with a focus on quality, professionalism, and safety
- Excellent time management and project coordination skills
- Detail-oriented with a "get it right the first time" mentality
What We Offer:
- Competitive starting pay at $33.00 per hour
- A company-issued vehicle to drive to customer appointments
- Tools, training, and support provided
- Opportunities to grow your skills and advance your career
- Strong company culture focused on teamwork, attention to detail, and customer satisfaction
- Full benefits package including medical, dental, vision, life, and 401(k) retirement options
- Paid Time Off
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