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  • Production Manager - Washington DC - bidadoo - Online Auctions & Equipment Remarketing

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    Description

    In this role, you will be responsible for overseeing our production process and field operations in the Western region. This includes managing the production team and field operational infrastructure, as well as our inspection and production process.

    This involves inventory management, make-ready services, partner/yard management, equipment inspections, seller/customer engagement, customer/buyer pre- and post-sale service, and more.

    Key Responsibilities:

    • Managing all aspects of the online production process, including equipment inspections, research, photography/video, descriptions, and logistics
    • Scheduling and coordinating heavy equipment inspections with partners/customers
    • Managing local production, yard, operations, and field customer support activities
    • Writing professional equipment inspections and descriptions that are informative, detailed, accurate, concise, convincing, and balanced
    • Construction equipment yard management, including loading, unloading, light repairs, customer assistance, troubleshooting, etc.
    • Managing the performance of direct reports, including work allocation, performance management, coaching, succession planning, career development, and compensation

    Requirements:

    • Experience with heavy equipment and machinery, such as construction equipment, agriculture equipment, trucks, or industrial equipment
    • Significant customer engagement, service, and support experience
    • Strong equipment and mechanical skills and diagnostic experience
    • Proficiency in computer skills, applications, internet, etc.
    • Some experience with photography and/or video recommended
    • Experience with buying and/or selling over the internet, especially on eBay
    • Ability to manage projects with multiple tasks, resources, and customer interaction
    • Attention to detail and mechanically inclined
    • Strong leadership, management, coaching, and change management skills
    • Ability to climb on and inspect large construction equipment regularly
    • Recommended: a minimum of 50 transactions completed on eBay or other online selling site
    • Ability to work flexible schedules, including traveling to customer locations

    Preferred Background:

    • Vertical expertise in heavy equipment & machinery, construction equipment rental, service, and sales/marketing, auction sales, remarketing, etc.
    • Self-motivated with skills and attitude to excel in a start-up/entrepreneurial/team-oriented environment

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Production manager