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Field Services Engineer
3 weeks ago
Insight Global Rio Rancho, United StatesSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an ind ...
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Field Services Engineer
4 weeks ago
Insight Global Rio Rancho, United StatesSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an in ...
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Field Service Engineer
2 weeks ago
Principal Service Solutions Rio Rancho, United StatesJoin our dynamic team as we transform the way high-tech companies work Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency an ...
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Field Service Engineer
2 weeks ago
Principal Service Solutions Rio Rancho, United StatesJob Description · Job DescriptionJoin our dynamic team as we transform the way high-tech companies work Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative s ...
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Field Service Engineer
1 week ago
Aerotek Rio Rancho, United States**Job Description** · The Field Service Engineer will be responsible for working on automated handling systems in a clean room environment, executing both preventative and corrective maintenance as well as product installation. Key tasks will include following all corporate safe ...
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Onsite Field Service Engineer II
6 days ago
EV Group, Inc. Rio Rancho, United StatesSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an ind ...
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field service engineer ii
1 week ago
Murata Machinery Rio Rancho, United StatesJob Details · Job Location · Albuquerque - Rio Rancho, NM · Position Type · Full Time · Education Level · 2 Year Degree · Travel Percentage · Up to 50% · Job Category · Engineering · Description · SUMMARY · Effectively execute field service activities on multiple produ ...
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Field Service Engineer II
4 weeks ago
Principal Service Solutions Rio Rancho, United StatesJob DescriptionJob Description · Join our dynamic team as we transform the way high-tech companies work Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative ...
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Field Service Engineer II
1 week ago
Insight Global Rio Rancho, United StatesRequired Skills and Experience * · Qualifications / Education / Skills and Experience: · 1. This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years · of experience or up to four (4) years of experience installing/repairing ...
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Field Service Engineer II
2 weeks ago
Insight Global Rio Rancho, United StatesJob Description · Job DescriptionRequired Skills and Experience * · Qualifications / Education / Skills and Experience: · 1. This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years · of experience or up to four (4) years o ...
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Field Service Engineer II
3 weeks ago
Insight Global Rio Rancho, United StatesSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and · electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is · accountable for being able to operate as ...
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Field Service Engineer II
2 weeks ago
Insight Global Rio Rancho, United StatesJob Description · Job DescriptionRequired Skills and Experience * · Qualifications / Education / Skills and Experience: · 1. This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years · of experience or up to four (4) years o ...
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Field Service Engineer II
1 week ago
Insight Global Rio Rancho, United StatesSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and · electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is · accountable for being able to operate as ...
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Field Service Engineer II
2 weeks ago
Insight Global Rio Rancho, United StatesJob Description · Job DescriptionSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. · In addition, the position is accountable ...
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Onsite Field Service Engineer II
6 days ago
EV Group, Inc. Panorama Heights, United StatesSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an ind ...
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Onsite Field Service Engineer II
1 day ago
EV Group, Inc. Rio Rancho, United StatesJob Description · Job DescriptionSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable fo ...
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Onsite Field Service Engineer II
2 weeks ago
EV Group, Inc. Rio Rancho, United StatesJob Description · Job DescriptionSummary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable fo ...
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Field Services Engineer
1 week ago
Insight Global Rio Rancho, United StatesSummary · : · This position entails the · installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. · In addition, the position is accountable for being able to operate ...
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Field Service Engineer
2 weeks ago
Retronix Semiconductor Rio Rancho, United StatesTo support our ongoing hiring demands, Retronix is seeking an experienced Field Service Engineer #928 based in Rio Rancho, New Mexico. · Responsibilities: · Follow all corporate safety protocols and report unsafe conditions · Perform routine installations and/or maintenance on as ...
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Field Service Engineer
2 weeks ago
ASMPT SEMI Solutions Rio Rancho, United StatesThe Field Service Engineer position is responsible for complete field installation, startup, inspection, maintenance, troubleshooting, and repair of company supplied equipment of several products. Depending upon the terms of the contract or project, this may include planning, sch ...
Field Services Engineer - Rio Rancho, United States - Insight Global
Description
Summary:
This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on select EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability, process qualification, and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Essential Duties and Responsibilities:
1. Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.
2. Assists customers and other personnel in identifying and repairing equipment related process problems.
3. Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.
4. Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames.
5. Keeps Management informed of down situations. Documents, logs, and reports activities as required.
6. Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.
7. Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.
8. Prepares and submits all required paperwork on a timely, routine basis.
9. Maintains all assigned equipment logs and records promptly and thoroughly.
10. Records activities clearly in written pass down and communicates clearly face to face when handing work off to oncoming shift.
11. Complies with all OSHA and Customer Safety requirements. Stays current all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site.
12. Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed.
13. Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport.
14. This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. 15. Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts)
16. Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer.
17. Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.
Additional Duties and Responsibilities:
1. Initiates purchase orders for parts and service.
2. Maintains and performs repairs on company demo cleanroom equipment.
3. Keeps informed and trained on company's most current systems, methods, and procedures, including site safety.
4. Demonstrates excellent customer service skills (foreign and domestic).
5. Exhibits good housekeeping practices in all work areas.
Qualifications / Education / Skills and Experience:
1. This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment.
2. Advanced electromechanical troubleshooting skills.
3. Knowledge of quality improvement process methods and terminology.
4. Ability to identify and solve advanced process-related system problems.
5. Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers.
6. Must have advanced PC skills (Windows, MSOffice suite).
7. Kepner-Tregoe Problem Solving and Decision Making training, preferred