Senior CRM Manager - Remote
3 days ago

We are seeking a CRM Manager / Senior Manager to own our end-to-end CRM strategy and execution as our business enters its next stage of growth.
The ideal candidate has deep hands-on experience with email and SMS marketing at scale and has operated at the level of a growth-stage DTC brand.
Key responsibilities include owning the full CRM strategy roadmap across existing Email & SMS channels developing plans for additional future opportunities such as Loyalty launching new lifecycle campaigns optimizing existing journeys flows partnering with Growth Marketing Brand Creative delivering best-in-class customer experiences analyzing campaign performance customer data informing strategy maximizing retention ensuring compliance with email/SMS marketing regulations overseeing vendor relationships tools for CRM execution.
Job description
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