District Manager - Los Angeles, United States - Zankou Chicken
Description
**Summary:**
Zankou Chicken is continuing its growth Join us on our mission to create WOW experiences As a District Manager at Zankou, you'll lead your district teams through our core values: Excellence, Teamwork, and Care. You'll provide high-level support to restaurant operations to be the best it can be, exceeding the expectations of both our Guests and Team Members. Zankou's DMs are the highly trusted go-to leaders that manage a team of General Managers, assisting with service or food related challenges in the field. You'll take ownership of daily tasks while reaching for ambitious objectives. Youll support department initiatives while collaborating with leaders of other departments. Youll be trusted to perform at a high level while infusing cultural values throughout the organization.
**Essential Job Functions:**
Works alongside the restaurant management to develop plans for improving measurable performance related to P&Ls and other key metrics. Provides guidance in troubleshooting restaurant-level issues.
Meets regularly with their team to discuss current budget trends and provides guidance as needed
Develops and coaches managers to run effective shifts, coach and develop their Team Members and create engagement within the restaurant
Ensures that company standards for food safety, quality and presentation are consistently met
Ensures that every Team Member is highly knowledgeable in their field and that all of their
restaurants are providing industry-leading hospitality, food is consistently served with speed and accuracy.
Ensures clean and safe environment throughout the facility and parking lot
Reviews Guest feedback and works with managers to increase Guest satisfaction levels by empowering them to resolve concerns as they arise. Coach managers on being proactive with Guests.
Conducts performance reviews, both formal and informal, to regularly assist Managers in developing their knowledge, skills, and abilities, and to recognize their strengths and accomplishments
Plans ahead with managers to identify, evaluate and respond appropriately to labor efficiency problems, cash/security issues, and health department inspections
Accountable for creating a culture of Team Member engagement, learning and development. Provides constructive feedback regularly, respectfully and effectively
Conducts regular field visits to inspect the execution of restaurant efficiency, and ensures that the Zankou brand being represented appropriately
Foster a challenging work environment to support a growth mindset
**Skills and Abilities:**
Knowledge of local, state, and federal laws and regulations pertaining to employment (i.e., discrimination and harassment, wage and hour, etc.).
Computer proficiency, including Microsoft Office 365 and restaurant software
Strong communication (including public speaking), listening, presentation, writing, and assessment skills
Ability to work effectively with organizational leadership, providing guidance on company policies and practices related to Team Member relations
The ability to go the extra mile when needed; an ambitious drive and understanding that great things take time, energy, and persistent hard and smart work
Must have proven ability to drive Team Member satisfaction/retention, Guest satisfaction and financial performance
Confidence and ability to influence others, facilitate processes, and coach/advise managers
Strong desire to develop their team and actively continue their own development
High energy with a positive, Guest-centric attitude
Provide observations, evaluations, and feedback on procedures and policies
Interview and hire leadership roles
**Qualifications:**
3-5 years of experience in similar role
Bilingual in Spanish preferred but not required
Must possess a valid drivers license
**Physical Requirements**
Ability to work extensively in a restaurant environment, frequent local travel is required
May be in a stationary position for long periods of time up to 8 hours a day
Ability to stand and walk for long periods of time
Occasional lifting, bending, stooping up to 50 lbs.
**Salary and Benefits**
Salary Range K
Medical, Dental & Vision Benefits
Paid Time Off (PTO)
Discounted Daily Meal
Holidays
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
Company : Zankou Chicken
Position : District Manager
Status : Not Defined
Shift :
Req # :
Date Posted : April 07, 2021
Location : 2360 E 48th St, Los Angeles, US, CA, 90058
Job Category : Corporate