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Durham

    Lot Manager-Durham NC - Associates Asset Recovery

    Associates Asset Recovery
    Associates Asset Recovery Durham, United States

    4 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Job Description:


    • Verify that all vehicles secured the night before are on the lot and windows are marked with last six of the VIN, client, key status, and drivability


    • Keep track of appointments, delivery times, and transport information


    • Handling customer personal property pick-ups and vehicle redemptions


    • Record daily deliveries and releases to reconcile inventory


    • Assist and support the Repossession Agents when needed


    • Over see that all personal property from all vehicles, create a detailed inventory in company apps and stored properly


    • Monitor the property area and remove outdated property


    • Communicate with statewide team members

    Requirements


    • 1-2 years' relevant customer service experience -recovery or collections preferred


    • High School diploma or equivalent required


    • Good computer and keyboarding skills with the ability to operate a tablet with apps


    • Working knowledge of the repossession process, account handling, and vendor communication preferred


    • Detail-oriented and the ability to multitask


    • Must be extremely organized be able to stay on track for upcoming time-sensitive deadlines


    • Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills


    • Ability to work with a diverse customer and workforce population


    • Assertive individual with effective investigative and follow up skills


    • Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment


    • Work and communicate well with other team members

    Physical Requirements:


    • Use a tablet, laptop, and cell phone

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