Supervisor, Clinical Care Team - Minnetonka, Minnesota, , United States
9 hours ago
Job description
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
Medica's Clinical Care Team Supervisor is responsible for managing a team of care coordinators for the provision of care coordination services for State Public Programs and other Medica members. The majority of members will be from our Care Coordination Products (MSHO, MSC+, ISNBC and SNBC) within State Public Programs and the Government division.
This opportunity will support our Twin Cities Metro area, with some being in the Northern part of MN, and will provide direct supervision to the care coordinators as well as direct oversight for the assigned panel of members, a subset of a larger panel of members for the geographic region of the products' service areas.
In addition, this leader will partner with our Clinical Care Manager in the implementation and evaluation of Medica Care System care coordination services, implement improvement opportunities and manage corrective active plans as needed. Performs other duties as assigned.
Required Qualfications
- RN Diploma or Degree in Nursing (Associates or Bachelors) + a minimum of 2 years' experience in community based services, OR
- Bachelor's degree in Social Work + a minimum of 1-2+ years of community based services
- 5+ years clinical experience
- 1-2+ years supervisory experience of professional staff, including employees who are home office or located remotely; informal leadership that has included coaching and mentorship will also be considered
Required Certifications/Licensure:
- Active, unrestricted RN OR SW License in the state of MN Required
- MnCHOICES Certified Assessor Training (MNCAT) preferred or ability to obtain within 21 days of employment
- Public Health Certification preferred, however not required
Skills and Abilities
- Excellent customer service skills and proven team building skills
- Excellent computer skills and ability to leverage technology to lead remote teams
- High degree of initiative and ability to work independently, and within a group
- Ability to plan, organize and prioritize work effectively, including the flexibility to accommodate frequent changes
- Strong problem solving skills
- Consultant skills to articulate business needs and translate to quality programs that result in targeted staff competencies
- Strong leadership skills
This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.
The full salary grade for this position is $70,200 - $120,400. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $70,200 - $105,315. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Similar jobs
Join us in creating a community of connected care where coordinated quality service is the norm and every member feels valued.We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. · Manage a team of care coor ...
3 days ago
We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. · A high school diploma or GED is requiredOne (1) year customer service experience or equivalent combination of education and experience required Inbound call center experience ...
1 week ago
+Job summary · Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely car ...
2 days ago
Join Sedgwick and grow your career with our caring culture and work-life balance. We collaborate in person and embrace a flexible hybrid work style. · A high school diploma or GED is required. · One year customer service experience or equivalent combination of education and exper ...
1 week ago
We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. · The Manager, Clinical Care Support Specialist Teams is responsible for the day-to-day management and oversight of the Medica Care System supervisors and ...
2 days ago
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. · We'r ...
9 hours ago
We're proud to be an equal opportunity employer - and celebrate our employees' differences. As a General Service Technician (GST), you'll begin your journey in an entry-level position. · Promote teamwork to deliver on time and accurate guest care during all operating hours · Dem ...
1 week ago
Crew Chiefs get training for different jobs and can move up in our company. Join us as a Crew Chief for leadership experience and chances to grow your skills and career. · ...
5 days ago
This is a fast-paced position providing support for assigned providers while managing a high volume of patient calls into our clinical department.The ability to prioritize and multi-task efficiently is a must. · ...
1 month ago
This position as Team Lead Care Transitions is covered by a collective bargaining agreement at Beth Israel Lahey Health. · ...
1 week ago
We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. · It's our mission to be there in the moments that matter most for our members and employees. · This Supervisor will oversee two teams of Administrative S ...
3 days ago
We are looking for a Customer Care Team Lead who will act as point of contact within the Customer Care team for day-to-day tasks and tickets. · In this role you are responsible for engaging in timely front-line communications with customers to proactively enable customer success, ...
1 month ago
+Job summary · Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. · +ResponsibilitiesThe Manager, Care Coordination (RN) is responsible for the day-to-day management and oversight of the Medica Care Sys ...
3 days ago
Medica is a nonprofit health plan with over one million members that serves communities in Minnesota, Nebraska, Wisconsin and Missouri. We deliver personalized healthcare experiences and partner closely with providers to ensure members are genuinely cared for. · ...
2 days ago
Job summary · Médica es una organización sin fines de lucro que ofrece planes de salud a millones de personas. Se busca a alguien con experiencia en servicios comunitarios para supervisar equipos administrativos. · ResponsibilitiesOveersee dos equipos de Administradores Apoyo que ...
2 days ago
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. · Care for patients in accordance with defined practice standards. · ...
1 month ago
Job Title: · General Service Technician · Location: · Eden Prairie, Minnesota · Compensation: · $ $13.74 · Worker Type: · Employee · Time Type: · Full timeJob Description: · Embark on a rewarding career journey with us today as a General Service Technician · Enjoy fantastic worki ...
9 hours ago
+Join us today as a Master Tech/Mechanic and enjoy fantastic working hours. You'll be trusted with professionally servicing vehicles to ensure top-quality work and an outstanding guest experience. · +Promote teamwork to deliver on time and accurate guest care · Demonstrate excell ...
1 week ago
We are looking for an Assistant General Manager to join our team. As an AGM, you will be responsible for ensuring consistent sales success and delivering unforgettable guest experiences every day.You will work directly with the General Manager (GM), ensuring consistent revenue gr ...
2 weeks ago
Job Title: · General Service Technician · Location: · 8102 Eden Rd · Eden Prairie, MN 55344 · Compensation: · $ $14.24 · Worker Type: · Employee · Time Type: · Full time · Job Description: · Enjoy fantastic working hours – from Monday to Friday, 8:00 a.m. to 7:00 p.m., Saturday f ...
9 hours ago