Jobs
>
Arizona City

    Member Service Representative - Mesa, United States - Navy Federal Credit Union

    Navy Federal Credit Union
    Navy Federal Credit Union Mesa, United States

    4 weeks ago

    Default job background
    Full time
    Description

    / / / Job ID: 48847 **Member Service Representative (Full-Time) - Mesa**

    **Location:** AZ Mesa **Full/Part Time:** Full-Time **Regular/Temporary:** Regular Email **Job Description**

    **YOUR LIFE'S MISSION: POSSIBLE**

    You have goals, dreams, hobbies and things youre passionate about.

    **Whats Important to You Is Important to Us**

    Were looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to themfriends, family and passions. And we're looking for team members who are passionate about our missionmaking a difference in military members' and their families' lives. Together, we can make it happen.

    **Dont take our word for it.**

    FORTUNE 100 Best Companies to Work For

    Computerworld Best Places to Work in IT

    FORTUNE Best Workplaces for Millennials

    Forbes Americas Best Employers

    **Basic Purpose**

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.

    ** Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.**

    **Responsibilities**

    Analyze, research, and resolve problems and discrepancies related to member accounts/loans

    Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

    Counsel current and prospective members about Navy Federal's products and services

    Ensure cash and other negotiable instruments are handled properly

    Identify opportunities to cross service products and increase product penetration

    Perform platform-banking functions

    Understand and comply with federal and other regulations relating to financial products and services

    May assist with Branch Office vault opening, closing and balancing procedures

    May serve as a Branch Office and/or ATM vault custodian

    Perform other duties as assigned

    **Qualifications**

    Ability to work independently and in a team environment

    Working knowledge of savings and checking products, accounts, and services

    Effective active listening skills to accurately respond to inquiries and account requests

    Effective organizational, planning and time management skills

    Effective research, analytical, and problem-solving skills

    Effective skill building effective relationships through rapport, trust, diplomacy, and tact

    Effective skill exercising initiative and using good judgment to make sound decisions

    Effective skill maintaining composure in a high production and changing environment

    Effective skill navigating multiple screens and PC applications and adapting to new technologies

    Effective skill performing mathematical calculations and working accurately with numbers

    Effective verbal and written communication skills

    **Desired -** Experience in member/customer service preferably in a call center, retail banking or financial institution

    **Desired -** Experience in working in a credit union environment

    **Hours:** Available Monday Saturday: hours based on business needs.

    **Location:** 4212 East Juanita Avenue, Mesa, AZ 85206

    Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

    **Salary Range:** $17.00 hourly to $21.00 hourly **Equal Employment Opportunity**

    Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

    **COVID-19 Vaccine Information**

    As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

    **Disclaimer**

    Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

    **Bank Secrecy Act**

    Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • VCA Animal Hospitals

    Client Service Representative

    2 weeks ago

    VCA Animal Hospitals Mesa, United States

    We are seeking an experienced Client Service Representative to join our team working evening hours. · At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to e ...

  • Staff My Agency

    Customer Service Representative

    12 hours ago

    Staff My Agency Mesa, United States

    Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies ...

  • Quipt Home Medical

    Customer Service Representative

    1 day ago

    Quipt Home Medical Mesa, United States

    Branch: Valley Seating and Mobility · Responsibilities & Duties: · A Mobility Customer Service Representative liaises with patients, referral sources, and other team members to coordinate patient care. A Mobility CSR assists patients in-person and over the phone, as well as mai ...

  • American Vision Partners

    Patient Services Representative

    1 day ago

    American Vision Partners Mesa, United States

    At American Vision Partners (AVP) , we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices in ...

  • Mitsubishi Chemical Group

    Customer Service Representative

    3 weeks ago

    Mitsubishi Chemical Group Mesa, United States

    Customer Service Representative (1517) · Title:Customer Service Representative · Group Company: Mitsubishi Chemical Advanced Materials · Location:Mesa, AZ · Group Company: · Mitsubishi Chemical Advanced Materials · Mitsubishi Chemical Advanced Materials is a leading global man ...

  • Juston Lisk - State Farm Agent

    Customer Service Representative

    12 hours ago

    Juston Lisk - State Farm Agent Mesa, United States

    Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...

  • The Boeing Company

    Experienced Field Service Representative

    4 days ago

    The Boeing Company Mesa, United States

    Job Description · At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment f ...

  • Circle K Stores, Inc.

    Customer Service Representative

    5 days ago

    Circle K Stores, Inc. Mesa, United States

    Store : 2005 W Broadway Rd, Mesa, Arizona 85202 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Cust ...

  • careermount

    Customer Service Representative

    2 weeks ago

    careermount Mesa, United States

    Store : 415 N Stapley Dr, Mesa, Arizona 85203 · **Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · ...

  • VCA Animal Hospitals

    Client Service Representative

    2 weeks ago

    VCA Animal Hospitals Mesa, United States

    We are seeking an experienced Client Service Representative to join our team working evening hours. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. Wit Client Service, Representative, Se ...

  • Family Dollar

    customer service representative

    6 days ago

    Family Dollar Mesa, United States

    Family Dollar - 315 E SOUTHERN AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...

  • Gilbertsunnews

    Customer Service Representative

    3 weeks ago

    Gilbertsunnews Mesa, United States

    **Customer Service Representative** · Splash Financial February 23, 2022 Mesa, AZ [Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Provide world-class customer experience and loan re-fi application support; Respond to applicant's in ...

  • NESCO Inc

    Customer Service Representative

    5 days ago

    NESCO Inc Mesa, United States

    Are you a natural problem-solver with exceptional communication skills? Are you passionate about delivering outstanding customer experiences? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in beautiful Mesa, ...

  • NESCO Inc

    Customer Service Representative

    2 weeks ago

    NESCO Inc Mesa, United States

    Are you a natural problem-solver with exceptional communication skills? Are you passionate about delivering outstanding customer experiences? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in beautiful Mesa, ...

  • Mitsubishi Chemical Advanced Materials

    Customer Service Representative

    4 weeks ago

    Mitsubishi Chemical Advanced Materials Mesa, United States

    Group Company: · Mitsubishi Chemical Advanced Materials · Mitsubishi Chemical Advanced Materials is a leading global manufacturer of high-performance thermoplastic materials in the form of semi-finished products and finished parts. The company has locations in 20 countries and ...

  • Delta Mechanical

    Customer Service Representative

    3 weeks ago

    Delta Mechanical Mesa, United States

    Job Title · Customer Service Representative · Location · Headquarters · Job Summary · This position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product & services information and resolve any em ...

  • Abacus

    Customer Service Representative

    5 days ago

    Abacus Mesa, United States

    ssignment View Sector State of AZ Contract Number CTR060284 Contractor's Work Location ZDOR Position Title Customer Service Representative - Mes Labor Category Business Operations Job Category dministrative Number of Positions 1 Job Level 1 Submittal allowed per staffing agency 3 ...

  • Navy Federal Credit Union

    Member Service Representative

    1 week ago

    Navy Federal Credit Union Mesa, United States Full time

    Overview · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit ca ...

  • Anna Vargas-Hopper - State Farm Agent

    Customer Service Representative

    3 weeks ago

    Anna Vargas-Hopper - State Farm Agent Mesa, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financi ...

  • Isley's Home Service Inc

    customer service representative dispatcher

    4 days ago

    Isley's Home Service Inc Mesa, United States

    WE ARE LOOKING TO HIRE A FULL-TIME HVAC/PLUMBING DISPATCHER-CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM IN MESA AT ISLEY'S HOME SERVICE. We are seeking an individual with a positive attitude and also a great phone personality, is this you? Do you pride yourself on your great ...