- Be a member of the overall implementation project team.
- Drives process definition, re-engineering, improvement, and gap analysis of current/to-be processes. Identifies solutions from a people, process and technology perspective during workshops with key client sponsors and stakeholders, generating the required outputs to the level required for the subsequent stages of the engagement.
- Identifying areas of business process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons, and risks.
- Communicating with your team and client business process and requirements, ensuring that proposed solutions meet client expectations.
- Provide guidance and deliver successful implementation of the to-be processes in partnership with other members of the project team, including industry partners working as part of the same project team.
- Lead clients in their efforts to take advantage of the ServiceNow functional capabilities and in their efforts to improve their associated processes.
- Serve as a liaison between client and technical implementation team
- Ensuring process-related deliverables to clients are complete, consistent, high quality, and timely, and delivering valued outcomes.
- Collaborate and contribute to the creation, deployment and maintenance of process best practices and standards.
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
- The qualified candidate will have 2+ years of technical experience as a ServiceNow technical consultant as well as demonstrable experience with successfully delivering customer implementations of ServiceNow Strategic Portfolio Management. Proven consulting experience leading the analysis and documentation of as-is processes and definition and deployment of to-be processes and solutions in client environments.
- Must be a US Citizen
- ServiceNow Certified Implementation Specialist- Application Portfolio Management.
- ServiceNow Certified Implementation Specialist- Project Portfolio Management.
- ServiceNow Micro Certified- Agile and Test Management Implementation.
- ServiceNow Certified Developer or Administrator is a preferred.
- PMI Management Professional (PMP) certification is preferred.
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery.
- Knowledge and experience in Agile methodology, including creation of user stories.
- Experience as a project management, program management, or agile practitioner is preferred.
- Strong interpersonal skills, client centric attitude, ability to deal with cultural diversity
- Proven team player and team builder.
ServiceNow Technical Consultant Strategic Portfolio Management SPM Remote - Columbus, United States - Sigital
Sigital
Columbus, United States
1 week ago
Description
Sigital is seeking an experienced, ServiceNow technical consultant with a focus on implementations in the Strategic Portfolio Management (SPM) line of applications to join our team.
Job Responsibilities