-
Senior Member Experience Team Member
1 week ago
O2 Fitness Burlington, United States Full timeJob Details · Description · O2 Fitness Introduction: · We at O2 Fitness recognize that quality employees are the lifeblood of our company. We will do our best to make this a valuable and rewarding work experience for you. We strive to create an environment where it is not only ...
-
Team Member
4 weeks ago
Schlotzsky's Addison, United States Part timeTeam Member · English · Belt Line Road Job Description · Position Overview : Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards. · E ...
-
Senior Analyst, AI Enablement
4 weeks ago
Hilton Addison, United StatesThis role is based at one of our corporate offices in Dallas, TX, or McLean, VA*** · This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Senior A ...
-
Shift Leader
5 days ago
Taco Cabana Addison, United States Full timeJob Title: Shift Leader · Job Description: · SUMMARY: · Assist the management team in achieving restaurant operational goals, annual sales, and profit plan. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as ...
-
Sanitation Supervisor
1 day ago
Sterling Engineering Addison, United StatesGeneral Position Purpose: · The Sanitation Supervisor is responsible for directing the Sanitation team, and for · ensuring that all current Food Safety standards are being executed throughout the facility. The · Sanitation Supervisor assigns the daily work, enforce policies and p ...
-
Concierge – Luxury Jewelry
2 weeks ago
Razny Jewelers Addison, United StatesWe are seeking an enthusiastic Concierge to join our Addison, IL store location. · The Concierge warmly greets our customers and assists the store team with creating a superior, memorable experience that will bring that customer back to us for their next luxury purchase. · Respon ...
-
Maintenance Technician
1 day ago
Parts Town Canada Addison, United States Part timePosition at Parts Town Maintenance Technician · See What We're All About · As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more l ...
-
CNAs NEEDED
6 days ago
Elite Care Management Addison, United States Part timeMUST BE AN ILLINOIS CERTIFIED CNA · ADDISON, IL · SATURDAY & SUNDAY · 8AM to 8PM · At Elite Care Management, you would be joining the world of Private Duty Nursing, where you will provide ONE-ON-ONE skilled care to patients in need. You will work with ONE PATIENT for your complet ...
-
Senior Manager of Digital Technology
3 weeks ago
Optimize Search Group Addison, United StatesJob Title: Senior Manager of Digital Technology · Duration: Direct Hire · Location: Addison, TX (3 days a week on-site) · Position Summary · The Senior Manager of Digital Technology is a key member of the technology leadership team and serves as a hands-on web/app/middleware tech ...
-
Inside Sales Representative
4 days ago
IWG plc Addison, United States Full timeInside Sales Representative (Remote, Early Evening) · Target Total Earnings $50k - $110k based on performance, based on an hourly rate with uncapped monthly commissions. · What we do. · We've revolutionized the way people work. With a hybrid model of working, to creating an env ...
-
Warehouse Worker
1 week ago
ASSA ABLOY Addison, United StatesAt Amarr Garage Doors (a part of ASSA ABLOY – the global leader in access solutions) we strive to be the best. And to be the best, we have to provide the best quality, the best service, and employ the best people. We have a warehouse team member opening in Addison, IL and are loo ...
-
Project Manager
5 days ago
The Royal Group Addison, United StatesThe Royal Group , a subsidiary of Schwarz Partners, is currently seeking a Project Manager to support our Addison, IL facility. · Are you a dynamic highly organized professional with exceptional communication skills and a knack for teamwork? If so, The Royal Group is looking f ...
-
Senior Software Developer Full Stack
1 week ago
Reece Group Addison, United States Full timeWho We Are · Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support es ...
-
Facilities Manager
5 days ago
Capital Senior Living Addison, United States Full timeAbout Sonida Senior Living · Sonida Senior Living is one of the nation's leading operators of independent living, assisted living and memory care communities for senior adults. The Company operates communities that are home to nearly , residents across states providing comfortab ...
-
personal trainer
2 weeks ago
Addison Park District Addison, United States FreelanceJob Title: Personal Trainer (Independent Contractor) · Department: Fitness · Reports to: Manager, Club Fitness · Job Class: 1099 Independent contractor · Salary: Session Based · Schedule: per client needs · To apply for this position, please submit your resume, outlining your exp ...
-
Customer Service Representative
1 week ago
National Life Group Addison, United States Full timeCustomer Service Representative at National Life Group - Mandarin Speaking · Starting rate is $24/hr with additional pay for relevant skills and experience. After training this position allows for a hybrid work schedule with three days onsite in our Texas or Vermont office. · T ...
-
Payment Center Team Lead
2 weeks ago
National Life Group Addison, United States Full timeKey Responsibilities · : Works with other team members and manager to ensure production, quality, and service standards are met · Lifts the team up and helps boost morale · Backs-up production functions within the team, as needed · Supports and assists with a variety of daily te ...
-
Operations Manager
6 days ago
Mauser Packaging Solutions Addison, United StatesThe Operations Manager is responsible for leading day-to-day operations of a manufacturing location/area including safety, quality, efficiencies, and meeting customer expectations. Provides leadership to supervision and employees and ensures they have the proper tools to perform ...
-
Claims Team Manager
2 days ago
National Life Group Addison, United States Full timeKey Responsibilities · Maintain an advanced working knowledge of claims procedures, policies, and system applications, as well as company life and annuity product features · Drive the execution of team objectives, service delivery, and expectations by planning, organizing, and d ...
-
Restaurant General Manager
6 days ago
Gecko Hospitality Addison, United States Full timeRestaurant General Manager · Are you a strong leader in the hospitality industry seeking a rewarding career move? · If so, we invite you to join our esteemed team as a Restaurant General Manager. This pivotal role offers a competitive salary ranging from $60,000 to $70,000, compl ...
Lead, Member Experience - Addison, United States - VASA Fitness
Description
POSITION DESCRIPTION
POSITION TITLE:
Member Experience Lead (MEL)
REPORTS TO:
General Manager
DIRECT REPORTS:
Member Experience Specialists
FLSA:
Hourly, Non-Exempt
COMPENSATION:
$20.50 per hour + Commission and Bonus Opportunities
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust.
Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options.
30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and join a passionate, fun, and united team
We are proud to be a 'Great Place to Work' certified company
PURPOSE
The Member Experience Lead (MEL) is engaging, positive, diligent, organized, and knows how to drive their club towards results. The ideal candidate has a take-charge personality and a reputation for getting things done. The MEL is responsible for supporting the General Manager and continually developing a high-performing team within the club.
The MEL leads by example and coaches their Member Experience Specialists (MES) on how to provide a world-class experience for VASA members.
EXECUTION DELIVERABLES
Ensure all MES create and maintain our "UPLIFT" culture in the club
Implements the welcoming, non-intimidating VASA experience through our guest-to-member journey and creates an exceptional brand experience for guests and members
Responsible for recruiting, hiring, and training all MES team members
Lead by example and ensure our UPLIFTing culture and values are the foundation for every communication and interaction
Promote REVIVE sales, our in-club snack, drink, gear, and apparel shop
Maintain the club so equipment is functioning, the facilities are clean, and staff are friendly and helpful
MANAGEMENT RESPONSIBILITES
Support the General Manager (GM) by forecasting upcoming staffing needs
Have frequent conversations with MES team members to understand changing work
Work with the GM to schedule and conduct interviews and ensure the right candidates are hired for open positions
Schedule and facilitate training for new MES team members
Collaborate with the GM to create a welcoming environment for interview candidates and new hires
Constantly evaluate team member-to-member interactions
Provide in-the-moment coaching and feedback to recognize success and address opportunities for improvement
Delegate tasks to maximize efficiencies and create balanced workloads and validate completion
Teach and coach MES staff on VASA's non-intimidating approach on how to convert a guest to a member
Support GM in creating sales plans that are achieved by addressing and coaching successful behaviors and tactics
LEADERSHIP AND COACHING
Communicate, lead by example, and motivate your team to understand and develop passion for the brand, our values, and our approach
Proactively provide ideas and solutions to help move the business forward
Ability to prioritize tasks to achieve club goals during scheduled shifts and be able to adjust priorities as the business dictates
Delegate tasks and responsibilities to ensure work is completed and club goals are achieved
Build trust and strong relationships with all team members
Provide coaching in the moment that inspires commitment and positive change
Give input and feedback to GM in succession planning conversations
#J-18808-Ljbffr
